Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Lastminute.com buys Weg, as Europe mid-level consolidation continues

By Kevin May | December 21, 2017

Lastminute.com Group has secured a deal to buy the Comvel business from ProSiebenSat.1 Group, giving... Read More

Opinion / Online

PhocusWire Forecast 2018: Our view on Online

By PhocusWire | December 21, 2017

The state of online travel as we leave 2017 and enter 2018 couldn’t be more fascinating and yet still... Read More

News / Online

PhocusWire Forecast 2018: In-Destination Experiences and End-to-End Journey

By PhocusWire | December 21, 2017

Travel is not about airline seats or hotel rooms - people travel for leisure to experience the... Read More

News / Technology

Webinar wrap - decision-making through data, payments, fraud and live chat (two of two)

By PhocusWire | December 21, 2017

Data is meaningless until it is given a context, and that's one of the recurring themes in the latest... Read More

News / Online

Uber told it's a taxi company, not a web service

By Kevin May | December 20, 2017

Uber can be treated the same as any other transport service, and therefore subject to rules and... Read More

News / Technology

Webinar wrap - personalization, seamless travel, automation, customer experience (one of two)

By PhocusWire | December 20, 2017

Personalisation and payments, big data and even bigger opportunities, automated expenses and emotional... Read More

News / Online

Top 10 ways travel agents and airlines can ward off data breaches

By Michele McDonald | December 19, 2017

Sometimes, it’s what you don’t do that can get you into trouble. SecurityMetrics, which helps... Read More

News / Online

Expedia Affiliate Network and Hotels.com unleash finalists for accelerator

By Linda Fox | December 19, 2017

Hotel Jumpstart, an accelerator programme from Expedia Affiliate Network and Hotels.com, has announced... Read More

News / Online

Niido - Airbnb-powered apartment complex - gets $200M investment

By Jill Menze | December 18, 2017

It might be possible for Airbnb and landlords to play nice after all, at least evidenced by Brookfield... Read More

News / Online

There's nothing cheap about loyalty: Are hotel reward programs still relevant in 2018?

By Simone Puorto | December 18, 2017

"There's nothing cheap about loyalty", poetically asserts Ryan Bingham, the main character of the... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More