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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

airbnb lawsuit dismissed
News / Online
Lawsuit against Airbnb dismissed, but battle isn’t over
By Jill Menze | January 3, 2018
Although Airbnb is celebrating a victory over landlord company Apartment Investment & Management Co.... Read More
Facial scanning at airports: convenient, but is it legal?
News / Online
Facial scanning at airports: convenient, but is it legal?
By Michele McDonald | January 3, 2018
Biometric facial recognition, now in use at nine US international airports, has been met with... Read More
Booking.com and Hotels.com gain from TripAdvisor switch
News / Online
Booking.com and Hotels.com gain from TripAdvisor switch
By Kevin May | January 3, 2018
TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit.... Read More
What travel brands can learn about reputation from a shed in London
News / Online
What travel brands can learn about reputation from a shed in London
By Marisa Garcia | January 2, 2018
A recent exposé by Vice on TripAdvisor’s ratings system vulnerabilities to fake reviews and fraud,... Read More
eLong and Tongcheng merge, under Ctrip stewardship
News / Online
eLong and Tongcheng merge, under Ctrip stewardship
By Kevin May | December 29, 2017
Ctrip is overseeing the merging of two Chinese online travel brands - one of which it bought from... Read More
Expedia knows how online travel makes you feel
News / Technology
Expedia knows how online travel makes you feel
By Jamie Biesiada - Travel Weekly | December 29, 2017
On the reflective side of one-way glass sits a test subject in a soundproof room, multiple sensors... Read More
Travel​ ​marketing​ ​science​ ​is​ ​the​ ​answer​ ​to​ ​sustainable​ ​growth​ ​for​ ​travel​ ​brands​ ​in​ ​2018
From Our Partners / Technology
Travel​ ​marketing​ ​science​ ​is​ ​the​ ​answer​ ​to​ ​sustainable​ ​growth​ ​for​ ​travel​ ​brands​ ​in​ ​2018
By Sponsored Content | December 29, 2017
Sponsored by Adphorus. With​ more than ​2​ ​billion​ ​monthly​ ​active​ ​users,​ ​Facebook’s​... Read More
Didi raises another multi-billion dollar round
News / Online
Didi raises another multi-billion dollar round
By Kevin May | December 27, 2017
There are very few companies that would raise $5.5 billion, and then just over six months later bring... Read More
Booking.com adds packages, rail and cruises
News / Online
Booking.com adds packages, rail and cruises
By Kevin May | December 22, 2017
Booking.com has quietly started testing partnerships for other travel products, including package... Read More
UpLift raises $90 million to lift online payment service
News / Online
UpLift raises $90 million to lift online payment service
By Kevin May | December 21, 2017
Massive round this week of $90 million into Uplift, the online travel revenue optimization service... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More