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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Technology

Augmented reality doesn't have to be just a marketing gimmick

By Marisa Garcia | March 21, 2018

KLM has been experimenting with Augmented Reality and how it might be applied to the customer journey.... Read More

News / Distribution

Finnair and Travelaer collaborate on stopover booking platform

By Marisa Garcia | March 21, 2018

As Northern Europe becomes a critical bridge to Asia and beyond to the Americas, Finnair is following... Read More

News / Online

Expedia data breach affects 880,000 Orbitz customers, extends to Travelocity Partner Network

By Jill Menze | March 20, 2018

Expedia Inc has disclosed evidence of a security breach that impacted approximately 880,000 Orbitz... Read More

News / Online

In a week of major data breaches, Orbitz represents the travel sector

By Michele McDonald | March 20, 2018

It was already one of the worst weeks for revelations of data breaches. In what may be the mother of... Read More

News / Technology

No one seems biometrically opposed but it's still going to take time

By Linda Fox | March 20, 2018

Biometric technology and its use for identity checks is evolving fast for a growing number of the... Read More

News / Online

VIDEO: The traveler's digital path to purchase explained

By Kevin May | March 19, 2018

The belief that the "average traveler" is just a myth is gaining further weight with the release of a... Read More

News / Distribution

Amex GBT's Evan Konwiser talks startups and how corporate travel is evolving

By Linda Fox | March 19, 2018

This is the continuation of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE... Read More

News / Online

PODCAST: PhocusWire PundIT Show #9

By Kevin May | March 19, 2018

Valyn Perini, Stephen Joyce and Robert Cole get to grips with developments Airbnb and the potential... Read More

Opinion / Online

What destinations can learn from data around March Madness

By Scott Garner - ADARA | March 19, 2018

For the NCAA basketball tournament, college loyalists are traveling in shows of support for their... Read More

News / Technology

Voice tech in travel, part 3: The Skyscanner story

By Mitra Sorrells | March 19, 2018

Metasearch engine Skyscanner was one of the first travel sector brands to introduce conversational... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More