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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Expedia claims it brings a "premium" customer to hotels

By Kevin May | March 14, 2018

With battles on multiple fronts, it appears, Expedia Inc has come out with a different tactic to keep... Read More

News / Online

Airbnb courts hoteliers in crusade against OTAs

By Jill Menze | March 14, 2018

Airbnb has made no secret of its intentions to knock off Expedia and Booking.com from the top of the... Read More

News / Distribution

Routehappy's rich content is incorporated into NDC Exchange

By Michele McDonald | March 14, 2018

Updated March 14, 2018, with information about Air Canada Routehappy took a big step toward... Read More

News / Online

Google hotel reviews more than doubled in 2017, drive overall increase

By Mitra Sorrells | March 13, 2018

Travelers posted 27% more hotel reviews in 2017 than a year earlier and most of that growth can be... Read More

News / Technology

Travelers now prefer travel apps to web for search and booking

By Viewpoints | March 13, 2018

This is a viewpoint from David MacHale, digital marketing director, Travelport Digital. Travelers have... Read More

News / Technology

ANA funds $10 Million avatar quest at SXSW

By Marisa Garcia | March 13, 2018

All Nippon Airways would like humans to have working avatars right here on Earth. During SXSW in... Read More

News / Online

TurnKey secures $31M to expand its tech-driven management company

By Mitra Sorrells | March 13, 2018

An Austin, Texas-based property management company that differentiates itself by using smart home... Read More

News / Distribution

TripUniq plans to follow its 2017 funding with more investment this year

By Kerry Medina | March 12, 2018

TripUniq, the Spain-based startup that provides travelers with bespoke travel itineraries for 82... Read More

News / Online

Kayak gets first major makeover in three years, includes fees and branded fares

By Mitra Sorrells | March 12, 2018

For the first time in three years, Booking Holdings-owned metasearch engine Kayak has unveiled a... Read More

News / Online

Amadeus invests in CrowdVision to help improve the airport experience

By Linda Fox | March 12, 2018

Amadeus Ventures has invested in CrowdVision which helps airports manage passenger flow. London-based... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

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News / Online

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News / Technology

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News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

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Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More