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The web and its connection to travel is now over two decades old, yet it continues to evolve at a pace that is enough to keep the major players in the industry on alert and inspire new business to make a move.

The internet is no longer just about websites  - and the last disruptive force: mobile  - but the addition of new digital marketing techniques, cutting-edge user interfaces, and functionality that brings brands and consumers closer than ever before.


Benefits and challenges for mobile payment for airlines
Benefits and challenges for mobile payment for airlines
By Karthick Prabu | December 27, 2013
Mobile payments at airlines are now a key area of focus, with 57% of carriers estimating it will drive... Read More
News | Technology
Reporter favourites of 2013 - Nick Vivion
Reporter favourites of 2013 - Nick Vivion
By Nick Vivion | December 27, 2013
The implications of new technologies in travel, the potential for Bitcoin and realising the Internet... Read More
News | Technology
Did anger at Justine Sacco racist tweet accomplish anything?
Did anger at Justine Sacco racist tweet accomplish anything?
By PhocusWire | December 24, 2013
SOCIAL: So-called Twitter storms, when a company or individual makes a faux pas and the network goes... Read More
News | Online
JetBlue hops on the holiday season bandwagon to surprise travellers
JetBlue hops on the holiday season bandwagon to surprise travellers
By Karthick Prabu | December 24, 2013
[video_popup width="805" height="454" video_link="https://www.youtube.com/watch?v=Yf--r8TsCWo"... Read More
News | Online
Why consumers may not like your travel images
Why consumers may not like your travel images
By Viewpoints | December 24, 2013
Visual content is taking over on some of the best marketing practices in almost every industry,... Read More
News | Technology
Cracking the delivery code for email marketing
Cracking the delivery code for email marketing
By PhocusWire | December 24, 2013
MARKETING: There is always plenty of advice around for businesses to figure out how to get more people... Read More
News | Online
Chinese write the most positive travel reviews (and use least number of words!)
Chinese write the most positive travel reviews (and use least number of words!)
By Karthick Prabu | December 24, 2013
Two-thirds of hotel guest travel reviews are positive and English-speaking travellers are the... Read More
News | Online
Holiday travel trends - searches, bookings and destinations [INFOGRAPHIC]
Holiday travel trends - searches, bookings and destinations [INFOGRAPHIC]
By Karthick Prabu | December 23, 2013
Travel brands across the globe are slicing and dicing data about their holiday travel trends (we're... Read More
News | Online
The state of destination marketing in 2013
The state of destination marketing in 2013
By Viewpoints | December 23, 2013
Heavily involved destination marketing, I attended over a dozen tourism conferences during 2013 on... Read More
News | Technology
Welcome to the borg - the future of telemarketing and customer service
Welcome to the borg - the future of telemarketing and customer service
By PhocusWire | December 23, 2013
SYSTEMS: Behind the scenes at countless ecommerce brands is often a sizeable (sometimes huge)... Read More
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REPORT: The reality of modern airline retail - when the sky isn't the limit
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
Ditching direct: It may be time to reconsider your GDS and OTA connections
March 4, 2019
Ditching direct: It may be time to reconsider your GDS and OTA connections
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
Understanding how events affect demand and pricing for the car rental business
March 1, 2019
Understanding how events affect demand and pricing for the car rental business
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More