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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Hospitality tech platforms DigitalGuest and Chicostay merge

By Abby Crotty | September 5, 2025

The combined companies will now operate under the DigitalGuest identity.... Read More

News / Online

Travel industry stakeholders react to Google Chrome, data sharing ruling

By Morgan Hines | September 5, 2025

What does it mean for travel now that Google will be required to share data with rivals?... Read More

News / Online

Airbnb seems set up for hotel expansion, competition with OTAs

By Morgan Hines | September 4, 2025

The short-term rental giant may be gearing up to take on OTAs, but its recent fee structure shift may... Read More

News / Online

Google will have to share data with competitors, U.S. judge rules

By Morgan Hines | September 2, 2025

Google will not have to sell its Chrome browser but will face new restraints such as a block on... Read More

News / Online

STR company UnderTheDoormat Group raises $7 million

By Abby Crotty | September 2, 2025

The funding will be used for international expansion and to support development of its technology... Read More

News / Online

Looking ahead: United States online travel agencies bet on loyalty, AI and B2B

By Phocuswright Research | September 2, 2025

The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents.... Read More

News / Online

Japan-based JTB Corp. to acquire Phocuswright parent Northstar Travel Group

By PhocusWire | August 28, 2025

Northstar Travel Group, including Phocuswright and other leading brands such as Travel Weekly,... Read More

News / Online

Trip.com Group unveils AI trip planner

By Linda Fox | August 28, 2025

During the company's Q2 2025 earnings call, chairman James Liang said AI remains central to strategy,... Read More

News / Online

Travalyst CEO Sally Davey to step down after 5 years

By Linda Fox | August 27, 2025

Travalyst is looking internally and externally for a CEO to replace Sally Davey, who plans to step... Read More

News / Online

Three charts that reveal how digital sources shape destination decisions

By Phocuswright Research | August 27, 2025

Data from recent Phocuswright research reveals that in the decision-making journey, OTAs, general... Read More

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News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

News / Technology

AI transformation in travel: Carsten Bernhard of eDreams Odigeo

News / Technology

Southwest launches ChatGPT plugin for flight search

News / Technology

Dfinitiv unveils travel loyalty experiences platform for AI assistants

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More