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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Kasa raises $40M to invest in technology, AI

By Morgan Hines | August 19, 2025

Kasa, formerly known as Kasa Living, raised $70 million in Series C funding in 2023.... Read More

News / Online

Travel Tech Flashback: What made headlines in 2018?

By Linda Fox | August 19, 2025

Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on... Read More

From Our Partners / Online

Decoding online shopping: Travel and hospitality consumer trends for 2025

By AB Tasty | August 18, 2025

Find out where consumers get inspiration for new travel plans, what leads them to abandon their cart... Read More

News / Online

Shifting paths: Inside the 2025 traveler decision signals

By Phocuswright Research | August 18, 2025

The future of travel is as much about how and why people choose their destinations as it is about... Read More

Opinion / Online

Social commerce is the future: 5 strategies to help travel brands adapt

By David Armstrong - HolidayPirates Group | August 18, 2025

According to David Armstrong, CEO and co-founder of HolidayPirates Group, the future of e-commerce is... Read More

News / Online

Tours and activities trends in 2025: Younger travelers, later bookings, AI

By Morgan Hines | August 15, 2025

Industry leaders opened up about 2025 tours and activities trends during a studio interview at... Read More

News / Online

Google adds Flights Deals to AI line-up

By Linda Fox | August 14, 2025

Flight Deals is currently in beta and will roll out in the United States, Canada and India in the... Read More

News / Online

CarTrawler acquires travel insurtech company Koala

By Abby Crotty | August 14, 2025

The acquisition comes as CarTrawler is expanding its ancillary offerings and responding to increased... Read More

News / Online

Travel trends and social media in Africa, the Middle East and China

By Abby Crotty | August 14, 2025

During an executive panel at Phocuswright Europe in Barcelona, panelists also touched on products... Read More

News / Online

Tripadvisor launches ‘Tripadvisor Rewards’ in-app loyalty program

By Morgan Hines | August 13, 2025

The loyalty program will reward users who engage most with Tripadvisor’s app as the company seeks to... Read More

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News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

News / Technology

AI transformation in travel: Carsten Bernhard of eDreams Odigeo

News / Technology

Southwest launches ChatGPT plugin for flight search

News / Technology

Dfinitiv unveils travel loyalty experiences platform for AI assistants

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More