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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

QOTW: Something about saying nothing at all
News / Online
QOTW: Something about saying nothing at all
By Kevin May | November 30, 2018
Quote from Matt Walker, chief storyteller at LikeWhere, in an article on PhocusWire this week.... Read More
PODCAST: PhocusWire PundIT Show #16
News / Online
PODCAST: PhocusWire PundIT Show #16
By Kevin May | November 30, 2018
The second our podcasts recorded during The Phocuswright Conference in Los Angeles is now available.... Read More
Simpleview Tourism Media merger
News / Online
Simpleview, Tourism Media merge to create global marketing organization
By Mitra Sorrells | November 30, 2018
Arizona-based Simpleview and Liverpool-based Tourism Media Group are merging, creating a global... Read More
VIDEO: Airbnb on what it's learned from Amazon Prime and its community
News / Online
VIDEO: Airbnb on what it's learned from Amazon Prime and its community
By Jill Menze | November 29, 2018
At The Phocuswright Conference, Airbnb Homes executive Greg Greeley discussed the company's ambitions... Read More
Kiwi.com claims multimodal first by interlining air and ground services
News / Online
Kiwi.com claims multimodal first by interlining air and ground services
By Kevin May | November 28, 2018
Multi-modal search and booking has come into play at Kiwi.com, as part of a major expansion of the... Read More
Service or experience economy: What’s your business?
News / Online
Service or experience economy: What’s your business?
By Matt Walker - LikeWhere | November 28, 2018
Over the course of 2018, there have been forecasts that the travel industry is entering a new economy... Read More
WEBINAR REPLAY! How to Engage and Convert Gen Z and Millennials
News / Online
WEBINAR REPLAY! How to Engage and Convert Gen Z and Millennials
By PhocusWire | November 28, 2018
Today’s younger generations are redefining the rules of engagement and asserting their role in... Read More
VIDEO: Expedia Group on being relevant and still trying to win
News / Online
VIDEO: Expedia Group on being relevant and still trying to win
By Kevin May | November 27, 2018
At some point, Mark Okerstrom will no longer be the figure who stepped into the breach at Expedia... Read More
VIDEO: Old and new players on the changing face of corporate travel
News / Online
VIDEO: Old and new players on the changing face of corporate travel
By Jill Menze | November 27, 2018
What needs to change in the backbone of the corporate travel industry in order to improve the service... Read More
Business Travel Safety 101
Online
Business Travel Safety 101
By Groundlink | November 26, 2018
Keeping employees safe on the road. How, why and when...... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More