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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

A new record? Two million room nights booked online in a single day... in one country
News / Online
A new record? Two million room nights booked online in a single day... in one country
By Kevin May | January 9, 2019
Meituan-Dianping is claiming a record of sorts this week. The company, which sells good and services... Read More
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
News / Distribution
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
By Linda Fox | January 8, 2019
Expedia and Marriott are said to be near agreement on fee negotiations, other large hotel players are... Read More
VIDEO: Lyft on trying to build loyalty and being a collaborator
News / Online
VIDEO: Lyft on trying to build loyalty and being a collaborator
January 8, 2019
Lyft and Uber are intertwined in almost every way, whether they like it or not - product, financial... Read More
How are companies really facing personalization in the travel industry?
From Our Partners / Online
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast... Read More
QOTW: Something about not being in Kansas anymore
News / Online
QOTW: Something about not being in Kansas anymore
By Kevin May | January 4, 2019
Quote from Vivek Bhogaraju of Expedia Group, in an article on PhocusWire this week.... Read More
Research Spotlight: Essential trends in digital travel advertising
News / Online
Research Spotlight: Essential trends in digital travel advertising
By Jill Menze | January 4, 2019
Thanks to technology, travelers now research, shop and book travel across a variety of devices, and... Read More
trekksoft-travel-trends-2019
News / Distribution
Online marketplaces gaining momentum in tours booking race
By Linda Fox | January 4, 2019
Tour and activity bookings through online marketplaces increased in 2018 compared to 2017.... Read More
redawning-hotel-distribution
News / Distribution
RedAwning eyes boost for multi-unit properties through Google Hotel Ads
By Linda Fox | January 2, 2019
Vacation rental specialist RedAwning has launched Google Hotel Ads for the multi-unit... Read More
Melissa_Maher_womens_leadership-4
News / Online
Q&A: Melissa Maher on Expedia Group's push for diversity and inclusion
By Siew Hoon Yeoh - WebInTravel | January 2, 2019
Melissa Maher, senior vice president at Expedia Group, is responsible for the “Leading 4 Change”... Read More
Bots, personalized offers will shape younger traveler habits in 2019
News / Online
Bots, personalized offers will shape younger traveler habits in 2019
By Jill Menze | December 31, 2018
Younger travelers are keen to engage with bots and are more likely to be swayed by personalized offers... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More