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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Interview / Online

In The Big Chair - Ethan Lin of Klook

By Kevin May | February 28, 2019

Klook has only been on the scene since 2014 but - with almost $300 million in so far - it has become... Read More

WeChat 2018 rankings Dragon Trail Interactive

News / Online

Airlines, cruise lines see big gains in WeChat engagement

By Mitra Sorrells | February 28, 2019

According to a report from Dragon Trail Interactive, the top 10 airlines and cruise lines saw... Read More

News / Online

As travel workplaces get more competitive, ladies, it’s time to take your seat at the table

By Erika Moore - Travelport | February 27, 2019

Too often, women in the workplace deal with gender‐biased judgements and work/life imbalance –... Read More

News / Online

HomeToGo widens focus to offer mid-term rentals

By Linda Fox | February 26, 2019

Following a number of acquisitions, HomeToGo is widening its service to offer mid-term rental... Read More

News / Online

Booking.com highlights its breadth of accommodations in new U.S. ad campaign

By Mitra Sorrells | February 26, 2019

Booking.com is launching a new brand marketing campaign that encourages U.S. consumers to stop... Read More

Interview / Online

Q&A: Tujia CBO Jennifer Li on Chinese homestays, overseas growth, Airbnb

By Jill Menze | February 26, 2019

The former CEO of Ctrip’s homestay business explains Tujia’s growth strategy, its relationship with... Read More

News / Online

New service helps brands reach Chinese tourists traveling abroad through popular apps

By Mitra Sorrells | February 26, 2019

Online brand management platform Yext has added integrations with four Chinese apps to help brands... Read More

Interview / Online

Sounding Off: Being able to shift ad budgets will please all in travel (except Google)

By PhocusWire | February 22, 2019

Travel brands will consider the rise of effective social media advertising as a welcome break from the... Read More

News / Online

What's on the minds of 600+ travel marketers? Personalization - and Facebook

By Jill Menze | February 21, 2019

Sojern's massive survey of more of travel marketers identifies key challenges and priorities for... Read More

News / Online

Ctrip expands its "Hotel University" training program to hoteliers worldwide

By Mitra Sorrells | February 21, 2019

The travel giant is growing its in-person marketing training - dubbed Ctrip Hotel University - to... Read More

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News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

News / Technology

PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...

News / Distribution

Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More