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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Technology

Could Google or Amazon end up owning the traveler profile?

By Linda Fox | November 9, 2018

Who owns the customer profile is going to change, and it could be an online giant such as Google or... Read More

News / Startups

TripActions raises $154M to boost R&D, claims unicorn status

By Linda Fox | November 8, 2018

TripActions, a corporate travel management startup, has raised $154 million in Series C funding,... Read More

News / Online

Ctrip reports growth across all fronts despite slight loss in Q3

By Linda Fox | November 8, 2018

Ctrip reports revenue gains across hotels, transport, packaging and corporate travel for Q3, 2018.... Read More

Opinion / Online

How engaging the silent traveler can improve the customer experience

By Russ Pedder - Rant & Rave | November 8, 2018

To target the silent traveler, brands need to encourage and empower customers to share honest,... Read More

News / Online

TripAdvisor surpasses half of hotel sales on mobile, revenue per shopper climbs again

By Mitra Sorrells | November 8, 2018

TripAdvisor’s revenue grew 4% in the third quarter of 2018, to $458 million.... Read More

News / Online

Booking Holdings reports 200M room nights milestone during upbeat Q3 earnings

By Mitra Sorrells | November 6, 2018

Booking Holdings saw an acceleration in the rate of its room night growth in the third quarter of... Read More

News / Online

VIDEO: What it takes to capture the burgeoning activities sector

By Kevin May | November 6, 2018

Two brands, either side of the Atlantic Ocean - both with modest levels of investment to date.... Read More

News / Online

TravelBird shuts shop after investment fails to arrive

By Linda Fox | November 5, 2018

TravelBird, an online deals service that was one of the longer-term survivors of the early flash sales... Read More

Interview / Distribution

In the green room at Phocuswright with... Ruzwana Bashir

By PhocusWire | November 2, 2018

As co-founder and CEO of Peek, Ruzwana Bashir has steered the tours and activities company through a... Read More

News / Online

Ctrip's plans for localization: A look at Trip.com one year in

By Jill Menze | November 1, 2018

It’s been exactly one year since Ctrip purchased Trip.com - a strategic move by the Chinese online... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More