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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

tripadvisor-reviews-feedback
News / Online
Travelers more likely to convert if owners respond to reviews
By Linda Fox | November 29, 2019
Research from TripAdvisor shows the benefit of responses from hotels and restaurants to reviews.... Read More
The PhocusWire PundIT Show #20
News / Online
The PhocusWire PundIT Show #20
By Kevin May | November 29, 2019
Three days of innovation and lots of chatter about what's hot (or not) in the travel industry as we... Read More
darrin-grafton-serko-profile
Interview / Online
In The Big Chair - Darrin Grafton of Serko
By Mitra Sorrells | November 29, 2019
The Serko co-founder and CEO shares how the company is building a platform to consolidate every aspect... Read More
On The Beach Group 2019 full year earnings
News / Online
On The Beach blames Thomas Cook collapse, Brexit for profit decline
By Steven Lerner | November 28, 2019
The collapse of Thomas Cook in September resulted in a £7.1 million revenue loss for On The Beach... Read More
VIDEO: Kiwi.com - Launch pitch winner at Phocuswright Conference 2019
Interview / Online
VIDEO: Kiwi.com - Launch pitch winner at Phocuswright Conference 2019
By PhocusWire | November 28, 2019
A virtual global supercarrier enables efficient pre-booked and on-demand trips from any A to B for... Read More
Value remains most important factor for U.S. and French buyers of travel online
News / Online
Value remains most important factor for U.S. and French buyers of travel online
By Linda Fox | November 26, 2019
Research from Amadeus highlights most important factors in online booking as well as influences on... Read More
Business travel in Asia is only going to get bigger and better
From Our Partners / Online
Business travel in Asia is only going to get bigger and better
By Travelstop | November 26, 2019
Asia’s corporate travel market is booming. In fact, they expect corporate travel spending in Asia... Read More
Brand Business - Emil Martinsek of GetYourGuide
Interview / Online
Brand Business - Emil Martinsek of GetYourGuide
By Steven Lerner | November 26, 2019
GetYourGuide's Emil Martinsek speaks with PhocusWire about his role as chief marketing officer.... Read More
VIDEO: Skyscanner's Bryan Dove on being a new type of travel brand
News / Online
VIDEO: Skyscanner's Bryan Dove on being a new type of travel brand
By Kevin May | November 25, 2019
The company's CEO joined us in the PhocusWire Studio during The Phocuswright Conference 2019 to... Read More
Northstar Travel Group joins CEO Action pledge to promote diversity and inclusion in the workplace
News / Online
Northstar Travel Group joins CEO Action pledge to promote diversity and inclusion in the workplace
By Jill Menze | November 25, 2019
The parent company of PhocusWire and Phocuswright joins travel brands including Expedia Group in a... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More