Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

VIDEO: Tripadvisor on its big push to subscriptions and loyalty
News / Online
VIDEO: Tripadvisor on its big push to subscriptions and loyalty
By PhocusWire | March 30, 2021
Speaking during PhocusWire Pulse: Loyalty For The Long Haul, chief experience officer Lindsay Nelson... Read More
How the pandemic has impacted Airbnb supply
News / Online
How the pandemic has impacted Airbnb supply
By Jill Menze | March 30, 2021
According to AirDNA, Airbnb lost 5% of its total listings from January through June of 2020.... Read More
My Method... How Hotel Treats helped properties earn valuable revenue during the pandemic
News / Online
My Method... How Hotel Treats helped properties earn valuable revenue during the pandemic
By Kasia Pankowska - Hotel Treats | March 29, 2021
Hotel Treats helped Hard Rock Hotels earn $1.5 million through vouchers during the pandemic.... Read More
VIDEO: The “not stupid” way to achieve loyalty in hospitality
News / Online
VIDEO: The “not stupid” way to achieve loyalty in hospitality
By PhocusWire | March 29, 2021
Speaking during PhocusWire’s Pulse: Loyalty For The Long Haul event, CitizenM’s Lennert de Jong says... Read More
VIDEO: How one airline is rethinking every element of customer loyalty
News / Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire | March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop... Read More
str-conference-benchmarking
News / Online
How COVID-19 is impacting hotel benchmarking
By Mitra Sorrells | March 26, 2021
STR's vice president of analytics advices hoteliers to uses indexes and incorporate a broad range of... Read More
allianz-partners-vaccine-survey
News / Online
Vaccination top criteria for traveler confidence in U.S.
By Mitra Sorrells | March 26, 2021
Two-thirds of travelers in the United States say receiving a COVID-19 vaccine will make them feel safe... Read More
JetBlue launches new travel site for customers to book hotels, car rentals
News / Online
JetBlue launches new travel site for customers to book hotels, car rentals
By Jill Menze | March 25, 2021
Called Paisly, JetBlue's new travel website lets consumers book hotels, car rentals and theme park... Read More
VIDEO: Why loyalty programs are still relevant
News / Online
VIDEO: Why loyalty programs are still relevant
By PhocusWire | March 25, 2021
Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty... Read More
PhocusWire Pulse: Loyalty For The Long Haul
News / Online
PhocusWire Pulse: Loyalty For The Long Haul
By PhocusWire | March 25, 2021
Our second PhocusWire Pulse concentrates on the world of loyalty and how the industry is evolving to... Read More
FirstPrevious
NextLast
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now