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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Tech is powering the new look of hotel loyalty programs

By Jill Menze | April 15, 2022

Hotels including IHG, Accor and CitizenM are updating their loyalty programs to provide members with... Read More

booking-com-sustainable-travel-report-2022

News / Online

Study: Traveler interest in sustainability up, but info lacks

By Mitra Sorrells | April 14, 2022

Booking.com's latest consumer survey shows an uptick in interest in finding sustainable properties and... Read More

News / Online

Travalyst coalition companies to display airline emissions data

By Linda Fox | April 13, 2022

The not-for-profit organization says its coalition of travel brands are aligned on a shared framework... Read More

News / Online

Hopper launches online travel agent training course

By Mitra Sorrells | April 13, 2022

Dubbed “Bunny Bootcamp,” the self-guided course includes 160 hours of material and provides simulation... Read More

News / Online

My Method... How Vrbo used videos to increase its search visibility

By Shawn Massie - Pacific | April 13, 2022

Vrbo raised its rank and visibility on YouTube and Google using SEO-friendly videos created from its... Read More

News / Online

Is global consensus on climate action in travel possible?

By Linda Fox | April 11, 2022

Travelers and businesses want a more sustainable industry, but how that's accomplished remains a major... Read More

Interview / Online

Sounding Off: Uber’s super app push comes at the right time

By PhocusWire | April 8, 2022

Uber is making efforts to capture the door-to-door travel experience – and it might succeed.... Read More

News / Online

Sykes Holiday Cottages acquires majority stake in Forest Holidays

By Jill Menze | April 8, 2022

Sykes says it shares U.K.-based Forest Holidays’ sustainable tourism approach, which strives to have... Read More

News / Online

Tours platform Civitatis looks to growth with €100M investment

By Linda Fox | April 7, 2022

The Spain-based company wants to accelerate expansion in the rest of Europe as well as Latin America... Read More

News / Online

Smooth online booking key to attracting repeat airline customers

By Jill Menze | April 7, 2022

Travelers are also keen to buy additional airline services from carriers that provide a positive... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More