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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

In The Big Chair - Gary Morrison of Hostelworld
Interview / Online
In The Big Chair - Gary Morrison of Hostelworld
By Linda Fox | April 26, 2022
Gary Morrison became CEO of Hostelworld in late 2018, joining from Expedia where he was head of... Read More
VacayMyWay claims a first with rewards program for rentals
News / Online
VacayMyWay claims a first with rewards program for rentals
By Kevin May | April 26, 2022
Travelers will earn one point for every $1 they spend on a booking with the U.S.-based... Read More
Amex GBT outlines environmental strategy
News / Online
Amex GBT outlines environmental strategy
By Jill Menze | April 26, 2022
In the company’s ESG Report 2021, Amex GBT outlines its commitment to operating its business in “the... Read More
Mitra Sorrells to become PhocusWire’s new editor in chief
News / Online
Mitra Sorrells to become PhocusWire’s new editor in chief
By PhocusWire | April 25, 2022
She takes on the role from May 1, 2022, following the departure of the existing head of the brand’s... Read More
anderson-replace-frymire-cwt
News / Online
Patrick Andersen becomes CEO at CWT as McKinney Frymire steps down
By Mitra Sorrells | April 25, 2022
McKinney Frymire joined CWT in 2019 and became CEO one year ago.... Read More
P&O Cruises gives shore excursion retail to Musement
News / Online
P&O Cruises gives shore excursion retail to Musement
By Kevin May | April 25, 2022
TUI-owned Musement will run the shore excursion ticketing for P&O Cruises and Cunard, following... Read More
wttc-cyber-security
News / Online
WTTC highlights need to prioritize cyber security
By Linda Fox | April 25, 2022
The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with... Read More
Short-term rental industry must do a better job vetting travelers
Opinion / Online
Short-term rental industry must do a better job vetting travelers
By Carl Shepherd | April 25, 2022
The co-founder of HomeAway says, with property owners becoming farther removed from those renting... Read More
wetravel-instant-payments
News / Online
WeTravel adds instant payment feature
By Jill Menze | April 22, 2022
The feature allows travel businesses in the United States that use WeTravel’s platform to transfer... Read More
vancouver-island-social-enterprise
News / Online
DMO to social enterprise – sustainability's next step?
By Mitra Sorrells | April 22, 2022
Tourism Vancouver Island is now 4VI, a social enterprise that will invest its profits into activities... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More