Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Expedia's Ariane Gorin on AI visibility, traveler experience and activities growth
News / Online
Expedia's Ariane Gorin on AI visibility, traveler experience and activities growth
By Linda Fox | January 29, 2026
Expedia Group CEO Ariane Gorin says she is especially proud of how the OTA has been "going after AI" in recent years. Read More
Expedia Group cuts jobs, adds roles in reorganization
News / Online
Expedia Group cuts jobs, adds roles in reorganization
By Morgan Hines | January 27, 2026
The company said it is simplifying its structure and reducing organizational layers. Read More
84% of leisure travelers admit to gaming loyalty programs
News / Online
84% of leisure travelers admit to gaming loyalty programs
By Phocuswright Research | January 27, 2026
Going the extra mile to play the loyalty systems has become the norm, albeit exploited by some travelers more than others. Read More
Africa-based Tripesa launches AI travel marketplace Roamio
News / Startups
Africa-based Tripesa launches AI travel marketplace Roamio
By Morgan Hines | January 26, 2026
With Roamio, Tripesa aims to eliminate middlemen, provide better prices and increase ancillary bookings while putting more money in the hands of small operators. Read More
Startup Stage: Navifare helps travelers find and book cheap flights
Interview / Startups
Startup Stage: Navifare helps travelers find and book cheap flights
By Abby Crotty | January 26, 2026
The startup's AI agent surfaces the cheapest public fare for a flight, then lets partner OTAs compete to offer travelers an even better price. Read More
PhocusWire's travel tech news briefs: American Airlines, Booking.com, Amadeus and more...
News / Technology
PhocusWire's travel tech news briefs: American Airlines, Booking.com, Amadeus and more...
By PhocusWire | January 23, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
MakeMyTrip reports profit growth, spike in ancillary sales in Q3
News / Online
MakeMyTrip reports profit growth, spike in ancillary sales in Q3
By Abby Crotty | January 21, 2026
The OTA saw significant growth in its "other" segment, which includes ancillaries, with the adjusted margin up 45.5% year over year. Read More
Agent advantage: Who’s booking with travel advisors?
News / Online
Agent advantage: Who’s booking with travel advisors?
By Phocuswright Research | January 21, 2026
Although U.S. travelers overall are showing heightened price sensitivity, advisors are leveraging different tactics to appeal to more budget-conscious customers. Read More
Making the case for hotels to enable AI 'crawlability'
News / Technology
Making the case for hotels to enable AI 'crawlability'
By Matthew Parsons | January 21, 2026
Opening up to AI crawlers can boost visibility and potentially direct bookings, but questions remain over security, compliance risks and longer-term benefits. Read More
Destinia acquires Travel Republic, Netflights for UK expansion
News / Online
Destinia acquires Travel Republic, Netflights for UK expansion
By Morgan Hines | January 20, 2026
Destinia enters the British market with the acquisition of two OTAs as part of its international expansion strategy. Read More
Key travel trends shaping destinations, experiences and stays
From Our Partners / Online
Key travel trends shaping destinations, experiences and stays
By PhocusWire | January 20, 2026
From pop culture-inspired travel and sports tourism to growing interest in flexible stays and multi-property trips, the signals point to a more intentional and experience-led approach to travel in the... Read More
PhocusWire's weekly travel tech news briefs: Hilton, Navan, Civitatis and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Hilton, Navan, Civitatis and more...
By PhocusWire | January 16, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
China opens antitrust probe into Trip.com
News / Distribution
China opens antitrust probe into Trip.com
By Abby Crotty | January 15, 2026
The company's Hong Kong-listed shares tumbled nearly 20% the day after the probe was announced. Read More
Google UCP and travel’s race for an agentic commerce standard
News / Distribution
Google UCP and travel’s race for an agentic commerce standard
By Morgan Hines | January 15, 2026
The protocol will allow agents and systems to operate in tandem over businesses, payment providers and consumer surfaces. Read More
Outlining distribution shifts and trends in tours and activities
News / Distribution
Outlining distribution shifts and trends in tours and activities
By Abby Crotty | January 14, 2026
Nick Whitfield of CityUnscripted and June Chin-Ramsey of Context Travel discuss ongoing changes in the up-and-coming sector. Read More
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