Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

DirectBooker announces hotel partners, ChatGPT app
News / Distribution
DirectBooker announces hotel partners, ChatGPT app
By Linda Fox | April 30, 2026
DirectBooker, a PhocusWire Hot 25 Startup for 2026, has also launched an app in ChatGPT and a connector in Claude. Read More
Hospitality's tech crossroads: Staying human in an increasingly digital industry
From Our Partners / Technology
Hospitality's tech crossroads: Staying human in an increasingly digital industry
By PhocusWire | April 30, 2026
Find out how hotels and travel agencies can adopt technology without losing the human relationships at the core of hospitality. Read More
Ixigo launches three ChatGPT apps
News / Technology
Ixigo launches three ChatGPT apps
By Cathy Walsh | April 30, 2026
The India-based online travel company has added ChatGPT apps across ixigo, AbhiBus and ConfirmTkt, allowing users to search and compare travel options in a conversational interface. Read More
Hilton to bring app to more AI platforms
News / Distribution
Hilton to bring app to more AI platforms
By Linda Fox | April 29, 2026
Hilton unveiled an Anthropic-powered AI trip planner in March. Read More
Booking Holdings’ play to keep travelers in ecosystem with AI
News / Finance
Booking Holdings’ play to keep travelers in ecosystem with AI
By Morgan Hines | April 28, 2026
The company shared strong Q1 results, AI updates and its outlook on the conflict in the Middle East. Read More
AirAsia MOVE CEO on Gen Z travelers, trust and super apps
News / Online
AirAsia MOVE CEO on Gen Z travelers, trust and super apps
By Yeoh Siew Hoon - WiT | April 28, 2026
AirAsia Move CEO Nadia Omer discusses Gen Z travelers, AI and trust and OTAs in the future. Read More
The short-term rental platforms rolling out alternative business models
News / Distribution
The short-term rental platforms rolling out alternative business models
By Matthew Parsons | April 28, 2026
Short-term rental platforms are reviving subscription models as hosts seek lower distribution costs and more control over bookings.  Read More
Travel loyalty has a customer measurement problem—payments data is the fix
News / Online
Travel loyalty has a customer measurement problem—payments data is the fix
By Prashant Shah - Galileo Financial Technologies | April 27, 2026
Prashant Shah, VP of product management at Galileo Financial Technologies, argues travel loyalty programs must use payments data beyond credit cards to identify and retain high-value customers. Read More
PhocusWire's travel tech news briefs: Virgin Atlantic, GetYourGuide, ATPCO and more...
News / Technology
PhocusWire's travel tech news briefs: Virgin Atlantic, GetYourGuide, ATPCO and more...
By PhocusWire | April 24, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Tripadvisor, Viator expand AI partnerships with Claude, Alexa+
News / Technology
Tripadvisor, Viator expand AI partnerships with Claude, Alexa+
By Morgan Hines | April 23, 2026
Tripadvisor and Viator are expanding their AI efforts to support travel planning in Claude and Alexa+. Read More
How the 2026 Middle East conflict is reshaping travel demand
From Our Partners / Online
How the 2026 Middle East conflict is reshaping travel demand
By John Matson, Propellic | April 23, 2026
Find out how search data can help travel sellers know what to do next. Read More
EDreams introduces AI planner, ChatGPT app
News / Technology
EDreams introduces AI planner, ChatGPT app
By Morgan Hines | April 22, 2026
EDreams joins the string of travel brands with ChatGPT apps, including Expedia, Booking.com, Accor and more. Read More
CEO Spotlight: Jeremy Sampson of The Travel Foundation
Interview / Online
CEO Spotlight: Jeremy Sampson of The Travel Foundation
By Linda Fox | April 22, 2026
Jeremy Sampson of The Travel Foundation shares where the industry is with its sustainability attitudes and efforts. Read More
South Africa’s tourism reset: Infrastructure, fintech, regional strength set stage for growth
News / Online
South Africa’s tourism reset: Infrastructure, fintech, regional strength set stage for growth
By Phocuswright Research | April 21, 2026
The market is one of contrasts: digital momentum and rising demand paired with ongoing infrastructure, cost and safety challenges. Read More
The AI cost trap: Why travel's big bet is getting expensive
News / Technology
The AI cost trap: Why travel's big bet is getting expensive
By Matthew Parsons | April 21, 2026
AI can improve efficiency in travel, but rising costs are complicating the value equation. Read More
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