Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

Utrip claims new tool brings travel planning closer to Netflix and Amazon models

By Linda Fox | July 17, 2018

Utrip, a personalization platform for travel, has been testing a destination discovery experience driven by artificial intelligence. Read More

Interview / Online

In The Big Chair - Jane Sun of Ctrip

By Jill Menze | July 17, 2018

Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees opportunities in tours and activities for Chinese travelers and hopes to see international business... Read More

News / Online

Booking Holdings invests $500M in Didi ground transport platform

July 17, 2018

Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership. Read More

News / Online

TripAdvisor makes second investment in eatigo

By Linda Fox | July 16, 2018

Restaurant reservations service eatigo has received a second investment boost from TripAdvisor in pre Series C funding. Read More

News / Online

Who won the FIFA World Cup? Private Accommodation FC

By Kevin May | July 16, 2018

France secured their second FIFA World Cup in two decades last weekend - but victory also came to the private accommodation sector during the tournament. Read More

News / Online

Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation

By Mitra Sorrells | July 16, 2018

What we really should be talking about is how are you designing experiences that people are willing to find and pay more for and love and recommend. Read More

News / Online

Desktop revenue for hotels trumps mobile despite dominance of traffic to devices

By Linda Fox | July 16, 2018

Revenue for hotel bookings via mobile devices still lags behind those made on a desktop, according to research from Bookassist. Read More

Interview / Online

In The Big Chair - Dana Dunne of eDreams Odigeo

By Kevin May | July 13, 2018

The former EasyJet and AOL executive is steering the company through a critical time for online travel agencies, with a mixture of frenemy-type partnerships and focus on markets that work. Read More

News / Technology

Artificial intelligence and the drive for an emotional connection with travelers

By Linda Fox | July 12, 2018

Amadeus is experimenting with a branch of artificial intelligence called "reinforcement learning." Read More

News / Online

VIDEO: Tours and activities from two perspectives

By PhocusWire | July 11, 2018

We all know the widely-used phrases - "hottest sector in the industry", "ripe for growth", "fragmented but fixable", etc. Read More

From Our Partners / Online

Why it’s time to take a braver approach to travel loyalty

By Ariane Gorin - Expedia Partner Solutions | July 11, 2018

In 2018, many elements of the industry are at some kind of crossroads. Read More

News / Online

Booking.com gets down to Basics, gets rates from other agencies

By Kevin May | July 10, 2018

In what could be a significant strategic development, Booking.com is now getting inventory and exclusive prices for hotels from other online travel agencies. Read More

News / Distribution

New scenarios for a fast-moving airline distribution landscape

By Linda Fox | July 10, 2018

Airline distribution has evolved more in the last three years than perhaps at any time in the previous 20 before it. Read More

News / Online

Fever experience platform raises $20M, sees blend between tourist and local

By Kevin May | July 9, 2018

City experience platform Fever has raised $20 million in Series C funding, as it looks to expand the business into new cities in Europe and North America. Read More