Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Customer experience part 1 digital design
News / Online
Reimagining customer experience, part 1: digital design
By Mitra Sorrells | July 9, 2018
This month we're exploring the topic of customer experience across the travel space. We begin with a look at how brands are designing their digital interfaces - websites and apps - to create an... Read More
research spotlight booking shopping
News / Online
Research Spotlight: A shift in how leisure travelers shop and book
By Jill Menze | July 9, 2018
The number of leisure travelers grew in 2017, and with that, so did the options for consumers to shop for and book travel. Read More
Day of the independents - why chains are seeing tech-savvy competitors celebrate
Opinion / Distribution
Day of the independents - why chains are seeing tech-savvy competitors celebrate
By Sue Spinney - Expedia Group | July 5, 2018
As competition among hotels remains heated due to new construction and market saturation, independent hotels continue to thrive and outpace chain hotels. Read More
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
News / Online
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
By PhocusWire | July 5, 2018
For many years it was expected, inevitably in a rather arrogant fashion, that western travel brands would simply expand their power to other corners of the globe. Read More
Everything hotels need to know about calculating direct sales
Opinion / Distribution
Everything hotels need to know about calculating direct sales
By Cesar Lopez - Mirai | July 3, 2018
Would you go on a diet without knowing or controlling your weight and without using scales? Then why, as a professional, do you want to boost your direct sales without knowing its cost? Read More
Lyft moves into bike-sharing with Motivate acquisition
News / Online
Lyft moves into bike-sharing with Motivate acquisition
By Kevin May | July 3, 2018
Lyft claims it is on a path to "revolutionize urban transportation" with an agreement to acquire the technology and corporate functions of bike-sharing brand Motivate. Read More
LINE app travel service
News / Online
Japan’s LINE app is getting into the travel business
By Mitra Sorrells | July 2, 2018
LINE, the most popular communication app in Japan with nearly 200 million active users per month, has created a travel booking site. Read More
How OYO Rooms redefines living spaces with technology
From Our Partners / Online
How OYO Rooms redefines living spaces with technology
By Ritesh Gupta - ChinaTravelNews | July 2, 2018
The blend of technology, leveraging virtually every living space available in a destination, is shaping up new ways of how and where one stays while travelling. Read More
Tripsta web agency halts operations amid financial row
News / Online
Tripsta web agency halts operations amid financial row
By Kevin May | June 29, 2018
Online travel agency group Tripsta has suspended operations in the wake of a failed new business plan that is being blamed on "certain partners". Read More
Online travel agencies face action for search, charges and discount practices
News / Online
Online travel agencies face action for search, charges and discount practices
By Kevin May | June 29, 2018
An ongoing probe into sales tactics by online travel agencies has seen a number of brands warned over the way they display prices and market to users. Read More
Affiliate marketing strategies in travel
News / Online
Understanding the not-so-glamorous hidden gem of travel marketing
By Ivan Baidin - Travelpayouts | June 28, 2018
Affiliate marketing is a blind spot for the travel industry.  Read More
edreams-odigeo-results-2018
News / Online
eDreams Odigeo hits record revenue milestone
By Kevin May | June 27, 2018
European travel group eDreams Odigeo has reached €500 million in annual revenue for the first time in its history, crediting growth in mobile as a significant factor. Read More
Travelers waiting to book tours and activities, prefer local experiences
News / Online
Travelers waiting to book tours and activities, prefer local experiences
By Jill Menze | June 27, 2018
Summer is a busy season for tours and attractions operators, with the vacation-heavy months bringing with them an influx of people looking for things to do. But how - and when - are travelers booking... Read More
So, what is the Power Paradox in travel?
News / Online
So, what is the Power Paradox in travel?
By PhocusWire | June 27, 2018
Travel's biggest players have never been bigger, wielding tremendous power and maintaining the status quo in way that has never been seen before. But herein lies the paradox... Read More
TourRadar aims high on multi-day tour bookings with $50M raise
News / Online
TourRadar aims high on multi-day tour bookings with $50M raise
By Kevin May | June 26, 2018
Multi-day online tour booking specialist, TourRadar, has secured a massive $50 million funding round and enlisted the help of an ex-Expedia executive. Read More
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