Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Startup Stage MüvTravel
Interview / Startups
STARTUP STAGE: MüvTravel uses AI to customize itineraries for independent travelers
By Mitra Sorrells | August 7, 2018
MüvTravel is an AI-powered platform to help independent travelers customize their entire trip, including transportation, accommodations and activities.     Read More
Research Spotlight: Changing attitudes of travelers with families
News / Online
Research Spotlight: Changing attitudes of travelers with families
By Jill Menze | August 6, 2018
The travel industry has invested hefty resources into understanding millennial traveler behavior, including where they go, who they go on trips with and how much they’re willing to spend. Read More
VIDEO: CitizenM on the unhappy marriage of tech and hotel companies
News / Distribution
VIDEO: CitizenM on the unhappy marriage of tech and hotel companies
By PhocusWire | August 6, 2018
Lauded for its fiercely independent style, both aesthetically and strategically, CitizenM was considered one of the go-to hotel brands for how things can be done differently. Read More
QOTW: Something about not being immune to competition
News / Distribution
QOTW: Something about not being immune to competition
By PhocusWire | August 3, 2018
Quote from Peter O’Connor, professor at Essec Business School, in an article on PhocusWire this week. Read More
Under-30 traveler survey
News / Online
What under-30 travelers want when researching, booking and experiencing trips
By Mitra Sorrells | August 2, 2018
Younger travelers – those under 30 years old – represented 23% of all international arrivals in 2017, creating a market valued at more than $280 billion.  Read More
Travel and the complex world of native comparison search
Opinion / Online
Travel and the complex world of native comparison search
By Brett Tabano - MediaAlpha | August 2, 2018
Companies that solely utilize display advertising for performance marketing need to complement this strategy with native comparison search ads. It differs in that it's specific to one particular product... Read More
mobile-travel-apps-clevertap
News / Technology
More than half of travel apps deleted after a month
By Linda Fox | August 1, 2018
Travel apps face a range of problems, such as user fatigue and infrequency of engagement, according to new research. Read More
Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?
Opinion / Distribution
Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?
By Peter O’Connor - Essec Business School | August 1, 2018
Just as the taxi industry responded to new competition by trying to manipulate governments in their favor, hotel chains are ganging up on travel industry innovators such as Airbnb and online travel... Read More
tripadvisor experiences refugees
News / Online
TripAdvisor gives resettled refugees access to free tours and activities
By Jill Menze | July 31, 2018
TripAdvisor is extending free access to its tours and activities inventory to incoming refugees in the United States. Read More
Technology and travel are driving forward together
From Our Partners / Technology
Technology and travel are driving forward together
By Richard Gayle - Travel Forward | July 31, 2018
There is a compelling argument that the travel industry invented ecommerce. Read More
Sabre scores another sub-$1B revenue quarter
News / Distribution
Sabre scores another sub-$1B revenue quarter
By Kevin May | July 31, 2018
Sabre has recorded almost $1 billion in revenue for the second quarter in a row, giving it $1.97 billion for the first six months of 2018. Read More
Q&A: Why test-and-learn is at the heart of improving customer experience
News / Online
Q&A: Why test-and-learn is at the heart of improving customer experience
By Jill Menze | July 31, 2018
Understanding the nuances of a digital strategy in the travel business is a never-ending series of projects and experimentation. Read More
Ideas and insight from startups at Battleground: The Americas
News / Startups
Ideas and insight from startups at Battleground: The Americas
By PhocusWire | July 30, 2018
Don't miss a day of fresh ideas and innovation from travel startups and speakers from high-profile companies at Battleground: The Americas. Register now. Read More
fornova-hotels-metasearch
Opinion / Online
What hotels need to know about evolving metasearch distribution trends
By Fornova | July 27, 2018
Metasearch engines hold the promise of helping hotels increase their share of direct bookings. For any hotel or chain to pursue a direct booking strategy, the MSE channel needs careful planning and... Read More
Expedia Q2 2018 earnings
News / Distribution
HomeAway again fuels growth for Expedia in Q2, financial results show
By Mitra Sorrells | July 26, 2018
 Double digit growth in revenue and gross bookings year-over-year highlighted an overall positive result from Expedia Group for the second quarter of 2018.   Read More
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