Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Startup Stage: Aloja wants to help tour and activity operators boost earnings
Interview / Startups
Startup Stage: Aloja wants to help tour and activity operators boost earnings
By Abby Crotty | August 19, 2025
Aloja was founded by CEO Daniel Pino and chief technology officer Daniel Cabra, the team behind TourOpp, which was acquired by RocketRez in 2022. Read More
Travel Tech Flashback: What made headlines in 2018?
News / Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox | August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More
India-based OTA Yatra launches AI assistant DIYA
News / Technology
India-based OTA Yatra launches AI assistant DIYA
By Morgan Hines | August 18, 2025
The launch comes weeks after MakeMyTrip announced its own upgraded AI assistant for trip planning. Read More
Decoding online shopping: Travel and hospitality consumer trends for 2025
From Our Partners / Online
Decoding online shopping: Travel and hospitality consumer trends for 2025
By AB Tasty | August 18, 2025
Find out where consumers get inspiration for new travel plans, what leads them to abandon their cart or booking, what types of AI tools can make the online experience easier and more.   Read More
Shifting paths: Inside the 2025 traveler decision signals
News / Online
Shifting paths: Inside the 2025 traveler decision signals
By Phocuswright Research | August 18, 2025
The future of travel is as much about how and why people choose their destinations as it is about where they go. Read More
PhocusWire's weekly travel tech news briefs: Agoda, Navan, Qatar Airways and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Agoda, Navan, Qatar Airways and more...
By PhocusWire | August 15, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Wingie Enuygun’s blueprint for multilingual support and AI-powered travel infrastructure
From Our Partners / Advertorial
Wingie Enuygun’s blueprint for multilingual support and AI-powered travel infrastructure
By Wingie Enuygun | August 14, 2025
By pairing real-time translation, voice automation and an AI-accessible MCP server with a unified human-plus-AI workspace, Wingie Enuygun has slashed costs, boosted its NPS and delighted its customers. Read More
Travel trends and social media in Africa, the Middle East and China
News / Online
Travel trends and social media in Africa, the Middle East and China
By Abby Crotty | August 14, 2025
During an executive panel at Phocuswright Europe in Barcelona, panelists also touched on products they’re working on, B2B travel tech trends and fraud in Africa.   Read More
Travel experts on Perplexity’s bid to buy Google Chrome
News / Technology
Travel experts on Perplexity’s bid to buy Google Chrome
By Morgan Hines | August 13, 2025
 Industry leaders differ on Perplexity’s motivations and how the deal could impact the travel space. Read More
Freedom, flexibility and transparency: What Gen Z travelers really want and need
News / Online
Freedom, flexibility and transparency: What Gen Z travelers really want and need
By Abby Crotty | August 13, 2025
Gen Z is adventurous and spontaneous, and their travel booking preferences reflect these preferences. Read More
Keys to converting travel insights to impact
From Our Partners / Online
Keys to converting travel insights to impact
By PhocusWire | August 12, 2025
Zartico chief operating officer Nicole Brownell and co-founder and chief innovation officer Jay Kinghorn explore how destinations and resorts can use data science to close the loop between marketing... Read More
Startup Stage: Tickadoo wants to reinvent how travelers discover experiences
Interview / Startups
Startup Stage: Tickadoo wants to reinvent how travelers discover experiences
By Abby Crotty | August 12, 2025
Tickadoo uses AI to present travelers with experience recommendations based on their preferences. Read More
CEO Spotlight: Mike Putman of Custom Travel Solutions
Interview / Online
CEO Spotlight: Mike Putman of Custom Travel Solutions
By Linda Fox | August 11, 2025
Mike Putman discusses how he built up CTS, having previously created an international travel club with 800,000 members and seeing an opportunity to replicate its success. Read More
Expedia Group reports stronger results in Q2 amid ongoing U.S. headwinds
News / Online
Expedia Group reports stronger results in Q2 amid ongoing U.S. headwinds
By Abby Crotty | August 7, 2025
While numbers improved overall, second quarter results were still tempered by “soft demand” in the United States. Read More
MakeMyTrip upgrades Myra AI assistant
News / Technology
MakeMyTrip upgrades Myra AI assistant
By Linda Fox | August 7, 2025
The updated Myra assistant enables users to ask complex questions and receive personalized recommendations with real-time pricing and availability. Read More
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