Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

online tours and activities
Opinion / Online
Quartz (and others) are wrong about tours and activities: Here's why
By Douglas Quinby - Phocuswright | June 22, 2018
In March of this year, Quartz proclaimed that somebody should let Airbnb know that travelers don't like booking tours and activities online. Read More
Nine must-watch travel marketing trends
Opinion / Online
Nine must-watch travel marketing trends
By Monya Mandich - Expedia | June 22, 2018
Gone are the days of one-way marketing conversations, when marketers spoke at consumers and consumers didn't speak back. Now, we're engaging in meaningful two-way conversations across multiple platforms... Read More
Cleartrip buys FlyIn in record Middle East deal as online travel arena heats up
News / Online
Cleartrip buys FlyIn in record Middle East deal as online travel arena heats up
By Kevin May | June 21, 2018
A corporate roll-up has emerged in the Middle East as Saudi Arabia's largest online travel agency FlyIn becomes part of Cleartrip. Read More
Blockchain: Not your father’s dial-up modem
Opinion / Technology
Blockchain: Not your father’s dial-up modem
By Douglas Rice - Hospitality Technology Network | June 21, 2018
A recent article reminded me of an older colleague who, sometime around 1997, told me that the internet and e-commerce would never really take off because "you always get a busy signal when you’re... Read More
VIDEO: Number-crunching the Hopper way
News / Technology
VIDEO: Number-crunching the Hopper way
By PhocusWire | June 21, 2018
Hopper would perhaps be the first to admit that it spent a lot of time (and investment) building and evolving the product. Read More
mmgy portrait of american travelers
News / Online
Travelers losing interest in home-sharing, Google gaining ground as travel resource
By Jill Menze | June 20, 2018
For all the chatter of Airbnb stealing scene time away from hotels, traveler interest in home-sharing seems to be waning. Read More
Card-not-present fraud is the biggest threat to travel today
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is needed to curb losses and protect consumers and businesses alike. Read More
grand-budapest-hotel-AI
Opinion / Technology
Don't panic! Artificial intelligence will bring human touch to hotels
By Frank Reeves - Avvio | June 19, 2018
The problem with all new hotel technology, unfortunately, is that innovation gets turned into buzzwords quickly, usually in order to sell more products and services. Read More
OTA Insight parity tool and report
News / Distribution
OTA Insight launches new parity tool for revenue management
By Mitra Sorrells | June 19, 2018
Hoteliers have a new tool to help them analyze and optimize distribution costs.   Read More
VIDEO: Bedbanks can provide and thrive in a fragmented market
News / Distribution
VIDEO: Bedbanks can provide and thrive in a fragmented market
By PhocusWire | June 19, 2018
To say Hotelbeds Group has been through a fairly productive few years would be a bit of an understatement. Read More
Digital marketing series part 3 email
News / Online
Modern travel marketing, part 3: Email campaigns
By Mitra Sorrells | June 18, 2018
 The introduction of personal email addresses in the 1990s created an entirely new opportunity for brands to reach consumers quickly and cost-effectively.    Read More
research spotlight door to door trip planning
News / Online
Why is door-to-door trip planning so difficult?
By Jill Menze | June 18, 2018
The click of a button is practically all it takes for consumers to purchase nearly any good or service. The travel industry understood this long ago and counts itself among the first sectors to embrace... Read More
GetYourGuide tries the vertically-integrated strategy in activities race
News / Online
GetYourGuide tries the vertically-integrated strategy in activities race
By Kevin May | June 18, 2018
GetYourGuide accepts there is a risk involved but claims it wants to "transform the tour experience itself" with the introduction of its own branded products. Read More
google travel obsession
Opinion / Online
Google: Travel's closely watched obsession
By Douglas Quinby - Phocuswright | June 15, 2018
Google's entry into metasearch may be more than half a decade old, but it continues to be a closely watched obsession for the travel industry. Read More
quote of the week 25
News / Technology
QOTW: Something about throwing out the playbook
By PhocusWire | June 15, 2018
Quote from Jen O'Twomney, vice president of Expedia Local Expert. Read More
More 
The Phocuswright Conference 2026
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now