Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

REPORT: The reality of modern airline retail - when the sky isn't the limit
From Our Partners / Distribution
REPORT: The reality of modern airline retail - when the sky isn't the limit
By PhocusWire | March 26, 2019
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines in their journey to modern retailing and how they are addressing the challenges. Read More
Rate parity issues continue to challenge hotels in key markets
News / Distribution
Rate parity issues continue to challenge hotels in key markets
By Linda Fox | March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to suffer losses from rate parity issues. Read More
car-rental-evolve-or-die
Opinion / Technology
Rental car companies need to evolve now, or they will die
By Rob Cosentino - Epsilon | March 22, 2019
Similar to other industries, there is a need for evolution by both traditional car rental companies and rideshare services to stay competitive. Read More
VIDEO: How tourism boards tackle the digitalization of activities
News / Online
VIDEO: How tourism boards tackle the digitalization of activities
By Kevin May | March 21, 2019
A tourism office explains how technologies such as blockchain, data management and others will reshape the role of these important organizations In the future. Read More
VIDEO: Trekksoft on Google and a shifting market in activities
News / Technology
VIDEO: Trekksoft on Google and a shifting market in activities
By Kevin May | March 20, 2019
Software vendors for tour and activity suppliers have a unique spot in the sector - an ability to gauge their customer requirements and understand what consumers want. Read More
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From Our Partners / Technology
The digital transformation of group business travel - are you ready?
By Diane Merlino | March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences. And that reality has influenced meeting planner expectations. Read More
Accommodation providers want brand "hijacking" on Google to be made illegal
News / Online
Accommodation providers want brand "hijacking" on Google to be made illegal
By Linda Fox | March 19, 2019
The Bed and Breakfast Association is supporting a petition to make bidding by OTAs on a B&B or hotel’s name on search engines illegal. Read More
VIDEO: TripAdvisor on connecting tours and activities in many ways
News / Technology
VIDEO: TripAdvisor on connecting tours and activities in many ways
By Kevin May | March 19, 2019
TripAdvisor's mission to connect as many suppliers as it can to online bookings continues apace. Read More
VIDEO: Personalization and its impact on hotels - past, present and future
News / Technology
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
Changes in consumer booking patterns reshape distribution strategies for hoteliers
From Our Partners / Distribution
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel development and how consumers interact with direct and indirect channels are adding new dimensions... Read More
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Interview / Online
STARTUP STAGE: GetGuided wants to connect corporate travelers with tours
By Linda Fox | March 18, 2019
GetGuided wants to work with hotels, travel management companies and directly with corporates to bring curated tours and activities to the business travel space. Read More
VIDEO: GetYourGuide on being a startup and doing things differently
News / Online
VIDEO: GetYourGuide on being a startup and doing things differently
By Kevin May | March 18, 2019
PhocusWire caught up with Tao Tao, GetYourGuide's chief operating officer, during the recent Arival Europe 2019 event in the company's home city. Read More
Sounding Off: The dilemmas that face growing companies
Interview / Online
Sounding Off: The dilemmas that face growing companies
By PhocusWire | March 15, 2019
The long road ahead of Airbnb after its HotelTonight acquisition is a familiar one that many brands experience as they push the button to accelerate the business. Read More
Online travel agency giants spent $10.6B on marketing in 2018 (but look closer)
News / Online
Online travel agency giants spent $10.6B on marketing in 2018 (but look closer)
By Kevin May | March 14, 2019
The $10 billion-plus level of combined marketing between the pair masks a dramatic slowing down of activity compared to previous annual increases. Read More
The push and pull of travel advertising
News / Online
The push and pull of travel advertising
By Phocuswright Research  | March 14, 2019
Products have their strengths, and travel brands need to diversify their ad channel mix to maintain a balance of brand awareness tactics, direct-response offerings and a foray into emerging technologies... Read More
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