Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Distribution

Qantas goes big on NDC-led distribution platform

By Kevin May | May 29, 2018

Qantas is waving a big NDC flag this week after launching a new technology service built on the new distribution standards created by IATA. Read More

News / Distribution

Ctrip takes revenue boost from Chinese outbound travelers

By Mitra Sorrells | May 23, 2018

Ctrip, China’s largest online travel agency, posted strong financial results for the first quarter of 2018. Read More

News / Technology

Technology is driving "tidal wave of change" for booming travel industry

By Mitra Sorrells | May 15, 2018

The combination of strong economies around the world and rapid developments in technology are causing significant, fundamental changes in the business of travel. Read More

News / Distribution

Travelport touts opportunities, challenges of NDC

By Mitra Sorrells | May 14, 2018

As the industry moves ahead with implementation of IATA’s New Distribution Capability (NDC), Travelport’s global head of product and marketing for air commerce is optimistic the new data transmission... Read More

Opinion / Technology

Microsoft’s manifesto on corporate travel – a not so fast revolution

By Bill Carroll - Phocuswright | May 8, 2018

In 1848, German philosophers Karl Marx and Friedrich Engels wrote The Communist Manifesto to recognize the struggles of class in societies as they related to capitalism. Read More

News / Distribution

Amadeus revenue up on growth in distribution and IT solutions

By Mitra Sorrells | May 4, 2018

Amadeus brought in €1.23 billion in revenue during the first quarter of 2018 – up 3.1% over the same period a year earlier. Read More

News / Distribution

Travelport up in revenue but Flight Centre exit hits other metrics

By Kevin May | May 3, 2018

Travelport saw its revenues increase to $678 million in the first quarter of 2018 but the loss of its large Flight Centre account has hit profits to the tune of 9%. Read More

News / Distribution

Sabre hits nearly $1 billion in revenue for Q1 2018

By Kevin May | May 1, 2018

Sabre found itself with an 8% increase in revenue for the first quarter of 2018, giving it almost $1 billion for a three-month period for the first since it went public in 2014. Read More

News / Distribution

Sabre makes NDC push, launches new airline commercial platform

By Jill Menze | April 12, 2018

While airlines are still adjusting their attitudes toward IATA’s New Distribution Capability, Sabre has changed its tune about how the communication standard will present new opportunities around... Read More

News / Technology

VIDEO: Business travel, supplier technology and customer ownership

By Kevin May | April 10, 2018

There is an ongoing discussion around the idea that suppliers are gaining more control of the customer as they often have the ability to handle the tech interface. Read More

News / Technology

Travel chatbot service shifts focus to travel management companies

By Mitra Sorrells | April 4, 2018

30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than marketing the product to small- and mid-size businesses, the company is now concentrating on serving travel... Read More

News / Distribution

Hotelbeds offloads destinations services to TUI for €110M

By Kevin May | March 28, 2018

Hotelbeds has ended its interest in providing incoming services to travel agencies by selling its Destination Management division to TUI for €110 million. Read More

News / Distribution

Amadeus to design NDC platform with agency friends

By Kevin May | March 27, 2018

Amadeus has enlisted the help of Flight Centre to assist with the design and implementation of a new NDC-enabled platform for travel agencies. Read More