Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Amadeus sees IT and distribution growth slow but revenue numbers still big
News / Distribution
Amadeus sees IT and distribution growth slow but revenue numbers still big
By Kevin May | November 7, 2018
Amadeus has hit over €3.5 billion in revenue for the first nine months of year for the second year in a row. Read More
WEBINAR REPLAY! How to maximize hotel bookings by leveraging the right channel mix
News / Distribution
WEBINAR REPLAY! How to maximize hotel bookings by leveraging the right channel mix
By PhocusWire | November 7, 2018
How do you know if you have the right distribution mix for your hotel? Read More
CTOs-on-chatbots
News / Technology
Travel tech bosses on chatbots and the need for human interaction
By Linda Fox | November 7, 2018
Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More
travelport-q3-2018-earnings
News / Distribution
Beyond Air helps Travelport through "challenging" quarter
By Linda Fox | November 1, 2018
Travelport reports third quarter 2018 results with strong gains for payment service eNett. Read More
Possibility vs. reality: Bringing NDC to life
From Our Partners / Distribution
Possibility vs. reality: Bringing NDC to life
By Kathy Morgan - Sabre | October 29, 2018
NDC is poised to have far-reaching effects in the travel industry, but with all the preparation that is happening, the key statistic of the IATA Leaderboard is an indicator of the timing of these... Read More
Q&A: Tech, people and policy - the evolution of travel insurance
From Our Partners / Technology
Q&A: Tech, people and policy - the evolution of travel insurance
By Kevin May | October 29, 2018
Beth Godlin has worked in the travel insurance sector for 25 years, so is well-placed to analyze where it has come from and where it is heading. Read More
VIDEO: The Travel Corporation on the sun shining on activities
News / Technology
VIDEO: The Travel Corporation on the sun shining on activities
By Kevin May | October 25, 2018
As the online end of the tours and activities sector has received a massive bump in interest over recent years, groups such as The Travel Corporation have watched on with huge interest. Read More
Travelport claims NDC flight booking first
News / Distribution
Travelport claims NDC flight booking first
By Kevin May | October 23, 2018
NDC debut alert! Travelport reckons its has become the first of the global distribution systems to manage live bookings of flights using the new connection standard. Read More
business-travel-roi-bcd-acte
News / Distribution
Better metrics urged in corporate travel to improve the traveler experience
By Linda Fox | October 15, 2018
Travel managers could take into account wider data and traveler insights to demonstrate trip ROI. Read More
ndc-exchange-airlines-sita-atpco
News / Distribution
NDC Exchange boosted by five new airlines
By Linda Fox | October 11, 2018
NDC Exchange, created by ATPCO and SITA, sees five new carriers join. Read More
Travellers know what they want: all we have to do is listen to them
From Our Partners / Online
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one fundamental element. Read More
Business travel moves to greater flexibility as a new age emerges
News / Distribution
Business travel moves to greater flexibility as a new age emerges
By PhocusWire | September 27, 2018
Is there a segment of the travel industry that is said to be constant state of flux more than business travel? Probably not... Read More
Flight Centre acquires Umapped
News / Technology
Flight Centre Travel Group acquires itinerary planning platform Umapped
By Mitra Sorrells | September 24, 2018
Umapped, a specialist in itinerary management, has been acquired by Australia-based Flight Centre Travel Group. Read More
offline-retail-store-mobile
Notated News / Technology
Another revolution for the offline retail world?
By Pushpa Bector | September 19, 2018
About five years ago, Marc Andreessen, creator of Netscape and a serial investor in platforms such as Pinterest, Foursquare and Business Insider, declared the future of offline retail to be dead. Read More
Inside the complicated world of cancellation fees and non-refundable bookings
Opinion / Online
Inside the complicated world of cancellation fees and non-refundable bookings
By Stefano Petrazzoli - Chargebacks911 | September 14, 2018
In this digital era, we’re used to booking our ticket, but often then have separate extras to consider, like choosing our seat, eating in-flight meals, hold luggage, among others. Read More
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