Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Latin America part 1 overview
News / Online
Latin America, part 1: Mobile, social drive travel forward despite lingering challenges
By Mitra Sorrells | May 6, 2019
For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry. Read More
amadeus-fcm-ndc
News / Distribution
Flight Centre leisure and business arms test Amadeus user interface for NDC content
By Linda Fox | May 3, 2019
FCM Travel Solutions and its sister leisure brand Flight Centre are testing a user interface for NDC content from Amadeus. Read More
Sabre sees quarterly revenue rise to $1.49B but other metrics hit by tech investments
News / Distribution
Sabre sees quarterly revenue rise to $1.49B but other metrics hit by tech investments
By Kevin May | April 30, 2019
Sabre has filed a revenue increase of 6% in the first quarter of 2019, giving it $1.49 billion, but against a backdrop of declines on other key metrics. Read More
sabre-NDC-beyond
News / Distribution
Going beyond NDC: Answers to your questions
By PhocusWire | April 19, 2019
We caught up with the three panelists from a recent webinar to answer some of the top audience questions that we didn’t have time to address live at the event. Read More
OYO strikes first bedbank deal, Hotelbeds gives it 60,000 buying outlets
News / Distribution
OYO strikes first bedbank deal, Hotelbeds gives it 60,000 buying outlets
By Kevin May | April 15, 2019
Hotelbeds has become the first third-party bedbank to sign a distribution deal with India-based OYO Rooms. Read More
Middle East series part 1 overview
News / Online
Middle East, part 1: How a young, digital-savvy population is impacting travel
By Mitra Sorrells | April 8, 2019
In part one in our series on the Middle East, we look at how the region's young and connected consumers are changing the travel landscape. Read More
Accor boosts Middle East distribution with Al Tayyar partnership
News / Distribution
Accor boosts Middle East distribution with Al Tayyar partnership
By Mitra Sorrells | April 3, 2019
Accor will provide Saudi Arabia-based Al Tayyar Travel Group direct access to real-time rates and availability for its portfolio of 4,800 hotels and resorts in 100 countries worldwide.    Read More
The wake-up call in security that travel brands need to listen to
News / Technology
The wake-up call in security that travel brands need to listen to
By Linda Fox | April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost. Read More
Dear, airlines - are you new distribution compatible?
Opinion / Distribution
Dear, airlines - are you new distribution compatible?
By Ian Heywood - Travelport | April 1, 2019
The 16.1 standard for NDC will only get you so far. You can just about book an airline seat with it. But not much else. So it is not much use to anybody.  Read More
Why hoteliers should jump on the personalization bandwagon
From Our Partners / Technology
Why hoteliers should jump on the personalization bandwagon
By Diane Merlino | March 27, 2019
While technology plays a critical role on the facilitation side, the primary push for personalization in the travel industry is coming directly from consumers. Read More
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From Our Partners / Technology
The digital transformation of group business travel - are you ready?
By Diane Merlino | March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences. And that reality has influenced meeting planner expectations. Read More
Changes in consumer booking patterns reshape distribution strategies for hoteliers
From Our Partners / Distribution
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel development and how consumers interact with direct and indirect channels are adding new dimensions... Read More
Flight Centre chatbot investments
News / Technology
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in 30SecondsToFly. Read More
Travel intermediaries must figure out how to automate better
Opinion / Technology
Travel intermediaries must figure out how to automate better
By Maxim Sevastianov - Traveknowledgy | March 7, 2019
Travel agencies and OTAs are required to automate in order to offer their clients with personalized services and enjoy a competitive advantage. Read More
Amadeus reports growth across distribution and IT solutions units in 2018
News / Distribution
Amadeus reports growth across distribution and IT solutions units in 2018
By Linda Fox | February 28, 2019
Amadeus sees revenue growth across businesses in 2018, hitting almost €5 billion total for the full year in 2018. Read More
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