Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

Business travelers happy with tech and human hybrid approaches to services

By Linda Fox | February 13, 2019

Travelport research reveals the technologies business travelers are adopting, with support growing for alt-human interfaces. Read More

News / Distribution

WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners

By Kevin May | February 12, 2019

Join Sabre and our industry-leading airline and agency partners as we discuss how we’re implementing NDC solutions in our organizations and collaborating across segments and regions to ensure collective... Read More

News / Online

China, part 2: A conversation with Ctrip founder James Liang

By Mitra Sorrells | February 11, 2019

For part two of our China theme month, we talk to Ctrip co-founder and chairman James Liang about the company's growth and future plans. Read More

News / Distribution

Qantas unveils NDC-led booking channel for agents, hints at fees down the road

By Linda Fox | February 7, 2019

Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More

News / Distribution

WEBINAR REPLAY! Personalizing the group experience for hotels

By PhocusWire | February 6, 2019

Amadeus will explain how you can improve customer relationship management across your entire hotel portfolio by leveraging data to better connect with guests, filling guest rooms and function space and... Read More

Interview / Startups

STARTUP STAGE: Strabe wants to streamline business travel

By Mitra Sorrells | January 30, 2019

Founded in 2017, Strabe is intended to help corporate agents streamline the booking and travel process for their clients. Read More

Opinion / Distribution

Airline distribution in 2030, part 2: Four scenarios for the future

By Mario Gavira | January 25, 2019

Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More

News / Distribution

NDC is not just a standard – it’s a signal to the industry

By Stu Waldron - Travelport | January 24, 2019

In order to understand what NDC means for businesses and where the industry is heading, it is important to recognize current challenges facing our industry and improvements that are enabled through... Read More

News / Distribution

Fragmentation continues to shape the competitive landscape for hoteliers

By Diane Merlino | January 23, 2019

This analysis examines how the hospitality industry, from accommodation options to distribution technology, is heating up as external and internal forces ignite change in the sector. Read More

Interview / Startups

VIDEO: PerfectStay - Summit pitch at Phocuswright 2018

By Kevin May | January 18, 2019

Big brands can fully realize their potential for packaged travel sales with this B2B travel operator. Read More

From Our Partners / Distribution

REPORT: Dynamic travel packaging - The next game-changer

By PhocusWire | January 18, 2019

Dynamic packaging has been growing and evolving for the past ten years and this trend will continue to 2020 and beyond. This in-depth report finds out why. Read More

Opinion / Distribution

Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?

By Mario Gavira | January 17, 2019

Airline distribution is an evolving beast - but in the first of this two-part series we outline why developments over the next decade could trigger the most fundamental changes in its history. Read More