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What travelers hate the most about their travel apps during holidays

By Nick Vivion | November 21, 2014

Testing specialists Soasta have delivered another Holiday Traveler Behavior Study, outlining the areas of peak frustration for mobile travelers. The survey was deployed in partnership with Switchfl... Read More

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Points as cash: How to do a better job protecting loyalty accounts

By Viewpoints | November 21, 2014

The early November hack of an unknown number of members’ rewards in Hilton’s HHonors™ program was a wake-up call to the travel industry about the looming threat of online hackers, who are now turning... Read More

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The two sides of ground transportation disruption

By Viewpoints | November 21, 2014

Legacy ground transportation has truly been disrupted in just the past few years. Companies like Uber, Lyft, Hailo, Sidecar and Gett, alongside Indian startup Olacabs and Didi Dache in China and do... Read More

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THack Barcelona - the ultimate quick-fire hack

By Linda Fox | November 21, 2014

When you lock a bunch of creative people in a room for a day, it's difficult to predict what might come out at the end. THack Barcelona was no exception. In many ways the brief was wide open - a... Read More

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CanadaStays claims top spot among Canadian vacation rental sites

By Sean O'Neil | November 20, 2014

Canada's vacation rental market isn't a cottage industry anymore. The market in Canadian chalets and cabins has been late to embrace e-commerce. But it is catching up now. CanadaStays, the large... Read More

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Taxi app Flywheel nets $12 million in latest funding round

By Kevin May | November 20, 2014

The money continues to pour in to the ground transportation sector - Flywheel is the latest with a $12 million Series C investment. The taxi-hailing service is certainly used to having big money ba... Read More

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Marketing watch: Turkish Airlines logs win with global foodie showdown

By Nick Vivion | November 20, 2014

Following the success of last year's "selfie showdown" campaign with Kobe Bryant, Turkish Airlines has decided to take the showdown theme to the culinary realm. The showdown this time is between sp... Read More

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LoungeBuddy launches in-app purchases for lounge passes

By Nick Vivion | November 20, 2014

LoungeBuddy (TLabs here) has rolled out its 2.0 vision, which includes an industry first: in-app mobile booking for lounge access. Instant airport lounge bookings are currently available at 13 airpor... Read More

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What's before mobile first: An engineer talks product design

By Viewpoints | November 20, 2014

As a software engineer, I build a travel app comprised of a mobile website and hybrid apps for iOS and Android. I’m dedicated to finding better ways of developing them. Here, I'd like to share some... Read More

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Expedia and Amadeus unite for branded airline fares push

By Kevin May | November 20, 2014

Amadeus will help Expedia overhaul the way it uses branded fares in an agreement which will see the light of day in the middle of 2015. The pair have committed to creating a "standardised solution"... Read More

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With new app, Groupon Getaways grows fast, despite Expedia divorce

By Sean O'Neil | November 20, 2014

Since earlier this year, Groupon Getaways has no longer been co-branding its vacation packages with Expedia Inc, using Expedia to source its flash deals, or cross-promoting on Expedia or Hotwire.... Read More

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Orthogonal or bust: Brad Gerstner lays out the roadmap in travel

By Nick Vivion | November 19, 2014

One of the most watched panels on stage at Phocuswright this year was the "Investor Insights" lineup during the Travel Innovation Summit, which included John Balen (Canaan Partners), Joel Cutler (Gene... Read More

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Boxever woos Air New Zealand and Ryanair with personalisation push

By Linda Fox | November 19, 2014

Boxever is to bring its predictive marketing technology to Air New Zealand. The Ireland-based data specialist has been selected to drive the airline's personalisation initiative. The plan is to... Read More

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Commercial aircraft in 2050

By PhocusWire | November 19, 2014

SYSTEMS: Even before Virgin Galactic's recent and deadly setback, space tourism was unlikely to be a particularly mass form of transportation, even by 2050. Instead, it'll be left to those currently... Read More

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Couchsurfing relaunches on new platform with fresh functionality

By Sean O'Neil | November 19, 2014

Couchsurfing, the peer-to-peer accommodation sharing network, has re-launched on a new platform to enable it to take the first steps toward new functionality for its desktop and mobile app users. T... Read More

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