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The psychology of gifts - a practical guide for hotels

By Viewpoints | September 10, 2015

Hotels looking to increase their gift voucher and upsell revenues should take a look at some of the research around the psychology of giving and receiving gifts. NB This is a guest article by Sam W... Read More

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Amadeus' three pillars for China

By Viewpoints | September 10, 2015

Amadeus is one of the many international firms building up its presence in China in response to the gradual liberalization of travel technology and distribution. NB This is a guest article by Rites... Read More

News / Technology

Checkmate: Why text messaging is the new model for hotel guest communication

By Sean O'Neil | September 10, 2015

Checkmate is a startup that began a couple of years ago by building mobile tools for hotels to digitize and monetize the process of guests checking in. It has since expanded its aperture to include... Read More

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If homes can be used by travellers to rest their weary legs, boats can join in as well

By Kevin May | September 10, 2015

After sharing homes, apartments or vehicles to travellers, it was only a question of time before boats became one of the next areas in play. GetMyBoat has recently tried to muscle in on the trend w... Read More

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Understanding the risk factors between Seed and Series A for a startup

By PhocusWire | September 9, 2015

The overarching objective of "Seed to Series A" transformation is the systematic reduction of risk.... Read More

News / Online

What factors are most important to travellers when reading web reviews?

By Kevin May | September 9, 2015

An eye-tracking study of hotel search behaviour has revealed the attributes at the heart of decision making by leisure and busienss travellers. The research was carried out by online reputation man... Read More

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Think about the context of your travel content

By Viewpoints | September 9, 2015

Content fever continues to spread, with ever more travel companies getting the message on “brand publishing,” what it is and how they should do it. But a question that is often overlooked is why this... Read More

News / Technology

Airport personas emerge in the quest to improve the experience

By Linda Fox | September 9, 2015

Airline technology specialist SITA has identified four personas which make up the US air travelling public as part of its Passenger IT trends survey. While the majority, 58%, brand themselves "care... Read More

News / Technology

Marriott lets guests borrow VR headsets at two hotels in London and New York

By Sean O'Neil | September 9, 2015

Today, Marriott has begun to lend virtual reality (VR) headsets at two of its hotels: the New York Marriott Marquis and the London Marriott Park Lane. According to an exclusive at Fortune.com, the... Read More

News / Technology

Conichi attracts funding from HRS for beacon-based hotel app

By Linda Fox | September 9, 2015

Conichi, a mobile application to improve hotel stays, has received a "high" seven-figure investment from hotel booking specialist HRS. Germany-based HRS will take an undisclosed stake in the app se... Read More

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Should business travelers boycott Lufthansa over its fee?

By Sean O'Neil | September 8, 2015

Lufthansa has begun charging a fee of 16 euros (about $18) on any ticket purchased anyplace besides Lufthansa's website, the sites of its subsidiaries (Swiss, Austrian and Brussels), or the sites of i... Read More

News / Technology

Why have so few airlines achieved super self-serve status?

By Kevin May | September 8, 2015

The International Air Transport Association wants 80% of global air passengers being offered a complete range of self-service tools by 2020. In some respects this seems like a relatively simple tas... Read More

News / Technology

Time to take Steve Jobs down from his pedestal

By PhocusWire | September 8, 2015

The man who made computers personal was a genius... and a jerk.... Read More

News / Distribution

Is the travel industry ready to embrace NDC?

By Viewpoints | September 8, 2015

Since the launch of NDC in October 2012, IATA has emphasized that it is up to the market to decide whether the vision behind an XML-based industry standard for third party distribution will be embrace... Read More

News / Technology

Issues at the heart of the on-board wifi debate

By Kevin May | September 8, 2015

Icelandair has been talking up its connectivity prowess recently, claiming 95% of its aircraft fleet now has on-board wifi. The idea of having on-board wifi for passengers, especially on the busy t... Read More

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