News

News / Technology

NDC momentum builds at World Passenger Symposium 2015

By Viewpoints | November 16, 2015

IATA's recent World Passenger Symposium (WPS) 2015 in Hamburg featured extensive discussion, debate and information sharing around the New Distribution Capability (NDC) among the more than 730 air tra... Read More

News

TripAdvisor CEO warns against dodgy optimisation companies

By Kevin May | November 16, 2015

Steve Kaufer has written a strongly worded letter to owners of hotels, restaurants and other services to warn them of attempts at fraudulent activity on TripAdvisor. The president and CEO of the us... Read More

News / Distribution

Lessons from BA's latest Twitter gaffe

By Viewpoints | November 16, 2015

British Airways needs to rethink the way it delivers social customer service after suffering the wrath of a billion Indian cricket fans after an embarrassing Twitter exchange with cricketing legend Sa... Read More

News / Distribution

New focus on activities as Booking.com partners with buoyant GetYourGuide

By Kevin May | November 13, 2015

As GetYourGuide was trousering $50 million this morning in Series C funding, details also emerged to what has been going on behind the scenes for a while at Booking.com. Without any fanfare until n... Read More

News / Technology

Customer ratings show airline apps getting better

By Viewpoints | November 13, 2015

While criticism of airline mobile app quality is not out of ordinary, our analysis reveals that passengers’ satisfaction with airline app quality is growing. NB This is a viewpoint by Dr Piotr Spie... Read More

News / Distribution

Airbnb becomes even more like a hotel - does revenue management for hosts

By Kevin May | November 13, 2015

Two important announcements at the love-in for hosts put on by Airbnb in the French capital this week - both with implications for the rest of the industry. First of all was the formal launch of th... Read More

News / Distribution

Travelport claims it's the world's fourth-largest hotel distributor

By Sean O'Neil | November 13, 2015

Ask a Travelport executive about how the UK-based technology company stands out from its rivals, and you'll hear a lot about non-air content. Nearly a quarter of Travelport's revenue comes distribu... Read More

News / Distribution

MCI swoops on Tatilbudur with Euro 11 million investment

By Linda Fox | November 13, 2015

MCI Management is investing Euro 11m to take almost 60% of the shares of Mika Tur, parent of Turkish online travel player Tatilbudur. According to a statement Tatilbudur is the largest online trave... Read More

News / Technology

KLM confirms Facebook Messenger play

By Linda Fox | November 13, 2015

Dutch airline KLM has said it will offer booking confirmation and boarding passes for customers via Facebook Messenger by the end of the year. The airline will likely be the first to be active on... Read More

News / Distribution

GetYourGuide raises $50M in biggest round in tours and activities to date

By Kevin May | November 12, 2015

GetYourGuide has secured what will be the largest ever single investment in the tours and activities sector: $50 million in a Series C round. The round is being led by global investment firm KKR an... Read More

News / Distribution

Tuniu backer leads $1 million raise for Tripvisto

By Martin Cowen | November 12, 2015

Indonesian package tours and activities platform Tripvisto has secured $1 million in Series A funding, with Chinese investment firm Gobi Partners the main investor. Gobi is active across Asia and i... Read More

News / Distribution

VIDEO: Hotel pricing in a post-parity world

By PhocusWire | November 12, 2015

With recent regulations and court cases limiting or outlawing rate parity agreements in parts of Europe, hotels everywhere are gaining more control over their pricing and distribution than ever before... Read More

News / Distribution

How airline retailing impacts agencies and TMCs

By Sean O'Neil | November 12, 2015

For the past 15-plus years or so, airlines and agencies have been butting heads. Yet technology is now letting agencies sell the high-margin products airlines want to sell the most. Might that tech... Read More

News / Technology

Virgin Atlantic tries Microsoft in latest customer experience push

By Kevin May | November 12, 2015

Virgin Atlantic seems to like trying new technology as a motivator for getting more passengers sitting in its expensive seats. In February 2014 the airline trialled the use of nerdy Google Glass sp... Read More

News / Distribution

BidToTrip doubles crowdfunding target in a week

By Martin Cowen | November 12, 2015

BidToTrip, a start-up auctioning luxury hotel stays, has raised more than double its target on crowdfunding platform Seedrs. The site, which tags itself as "the Ebay of luxury travel" was looking t... Read More

Most Popular
Latest Stories