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Azooki attracts seed capital for tours and activities push in Asia

By Linda Fox | November 12, 2015

More funding for tours and activities in Asia as Azooki announces seed capital to the tune of £250,000. Azooki, founded last year, is aimed at incoming tourists to South-East Asia and aims to make... Read More

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Take control: five ways hotels can push direct bookings

By Viewpoints | November 12, 2015

In an industry where marketing costs are rising faster than room revenues, increasing direct bookings represents one of the best (and perhaps only) ways for hotels to boost profit margins in a signifi... Read More

News / Technology

Travelport’s MTT talks mobile app strategy for TMCs and itself

By Sean O'Neil | November 11, 2015

Mobile Travel Technologies (MTT), a mobile platform provider to airlines, hotels, and travel management companies (TMCs), has been on a growth tear. Today MTT has about 170 employees, with a plan... Read More

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Airbnb gets conciliatory toward cities with new pledge

By Sean O'Neil | November 11, 2015

Airbnb released a "community compact" today, promising to work more closely with municipalities, regulators, and communities. CEO Brian Chesky wrote a company's blog on the topic as well, summarizi... Read More

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TripScope raises $1.2M from ex-Expedia CEO to push agent-on-demand service

By Kevin May | November 11, 2015

Erik Blachford is part of a group of investors that have put a further $1.2 million into travel agent system TripScope. The company launched in January 2014 (TLabs here) as a two-part service: a B2... Read More

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Online travel's troika: mobile, data and the customer experience

By Pamela Whitby | November 11, 2015

Dara Brady, head of digital experience for Ryanair, shared his insights into how the airline, like all other brands, is trying to play a more active role in the customer journey. NB This is a viewp... Read More

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Lufthansa traffic up in first clean month since GDS surcharge (but rivals up more)

By Kevin May | November 11, 2015

October was expected to be a crucial month in the ongoing saga of Lufthansa's introduction of a surcharge for all bookings made via Global Distribution Systems. The airline released figures this we... Read More

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Airbnb goes large in London

By Linda Fox | November 11, 2015

Airbnb and the like were always going to be an attractive accommodation alternative in big cities where many travellers like the idea of a home-from-home experience. There have been various studies... Read More

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Last-minute hotel bookers increasing but flights remain a more snap decision

By Kevin May | November 11, 2015

Americans spend over 15% more time searching for hotels online than their European counterparts, research from Sojern has found. The performance marketing data provider has been crunching the numbe... Read More

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HotelTonight lays off about a fifth of its staff

By Sean O'Neil | November 10, 2015

HotelTonight, the pioneer in same-day hotel booking apps, has laid off 37 staff members, or about a fifth of its team. But the company plans to continue to hire selectively for particular roles, es... Read More

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Want an intimate relationship with a travel brand? No hugs there

By Kevin May | November 10, 2015

Social media and online travel agencies have been blamed for the poor state of relationships between consumers and travel brands. MBLM, a US-based brand and marketing consultancy, examined how 6,00... Read More

News / Technology

Lights, cameras, interaction - easyJet uniforms get smart

By Martin Cowen | November 10, 2015

easyJet has linked up with an interactive fashion design business for new uniforms which will have wearable technology built in. Trials for the new uniforms will take place early next year. Cabin c... Read More

News / Technology

Five things hotels should be doing with SMS to guests [INFOGRAPHIC]

By Kevin May | November 10, 2015

Text (or SMS) messages remain one of the most effective forms of marketing communications, alongside email. Yet how many hotels are using SMSs to inform guests about their upcoming reservation? Or... Read More

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Frustrating your customers is a revenue risk you need to overcome

By Viewpoints | November 10, 2015

Life is full of frustrations; some are avoidable, some are not. Booking a holiday should always be a pleasure, not a pain. NB This is a viewpoint by Eddie Robb, CEO for Make it Social. Planning... Read More

News / Online

TripAdvisor dominates web visits, so no wonder everyone is scared

By Kevin May | November 10, 2015

It is nearly three years since TripAdvisor started its shift away from being solely a review site (with lots of display and link advertising). When the site introduced its first, tentative steps in... Read More

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