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Hotel owners ignore analytics at their peril

By Kevin May | April 22, 2016

Hoteliers (and others in the travel industry) stand to lose out on making the most of their relationships with customers if they do not improve their analytics. Furthermore, companies cannot unders... Read More

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The who, where and why on Millennials and travel [INFOGRAPHIC]

By Linda Fox | April 22, 2016

It's hard not to get a bit tired of hearing about Millennials and the importance of marketing to them. Aren't they just individuals or customers after all? But, when you start to think that they... Read More

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The true cost of distressed passengers, walked guests, and poor customer service

By Viewpoints | April 21, 2016

Have you ever heard of the term “distressed passengers?” NB: This is a guest viewpoint of Maksim Izmaylov of Roomstorm. "Distressed passengers" is the industry name for airline customers who fin... Read More

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Startup pitch: Gibby Road helps locals dabble as authentic tour guides

By Sean O'Neil | April 21, 2016

If locals can rent out their lodging, why can't they rent out their own time as tour guides, too? Gibby Road is an online community launching officially in May (currently in beta) that enables loca... Read More

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Constellation continues hotel tech buying spree with Multi-Systems acquisition

By Kevin May | April 21, 2016

Multi-Systems has been bought by Constellation Software, in a bid to bolster its growing hotel IT portfolio of services. Terms of the deal were not disclosed. The US-based Multi-Systems operates... Read More

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With a $34 million raise, Deem refocuses on travel B2B tools

By Sean O'Neil | April 21, 2016

Deem, a San Francisco-based e-commerce company, suddenly has an urge to purge after its diversification binge into multiple categories made it unprofitable. Deem will simplify its business by focus... Read More

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Ctrip's latest partnership and investment: China Eastern Airlines

By Martin Cowen | April 21, 2016

China's biggest-by-far OTA Ctrip has announced an RMB 3 billion ($460 million) investment in China Eastern Airlines, one of the world's biggest airlines in terms of passenger numbers. The deal, whi... Read More

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Uber and Lyft continue to overshadow taxis and rentals in business travel

By Linda Fox | April 21, 2016

Certify produces a quarterly report on business travel spending trends and in recent months has tracked the impact of new entrants such as Airbnb, Uber and Lyft. It's not a big story as we know, fr... Read More

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Lastminute.com says too hard for consumer startups to enter travel battle

By Kevin May | April 21, 2016

Travel startups attempting to muscle in on consumer travel will face an uphill task if they want to challenge the status quo. That's the pessimistic view from the deputy CEO of Lastminute.com Group... Read More

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In a test, revenue from Google ads dropped 7% after switch to HTTPS

By Viewpoints | April 20, 2016

For some time now, Google has been publicly encouraging website owners to transition to HTTPS, a more secure version of the ubiquitous HTTP protocol that powers the internet. NB: This is a guest v... Read More

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Australian TV show The Checkout satirizes OTA booking fees [VIDEO]

By Sean O'Neil | April 20, 2016

After Mary and Joseph fail to find an inn for the night in Bethlehem, the soon-to-be-parents-of-Jesus turn to online booking sites for help. Yes, it's a strange premise. But somehow it works as the... Read More

News / Technology

Cabify raises $120 million, plots further Latin America expansion

By Linda Fox | April 20, 2016

Cabify has closed an eyebrow-raising $120m investment round, led by Japan-based ecommerce company Rakuten according to reports. The Madrid-based, taxi-hailing service has received funding from Raku... Read More

News / Technology

Move along tourists as Airbnb campaigns for the local experience

By Linda Fox | April 20, 2016

Airbnb says personalisation is at the heart of its updated mobile application launched this week alongside 'Live There' - it's largest brand campaign. The enhanced app aims to understand travellers... Read More

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Ixigo upgrades cab meta with crazy tech

By Martin Cowen | April 20, 2016

The latest innovation from India's travel search platform Ixigo enables users of its taxi cab meta search app to book a ride in a single tap, even without internet or GPS. Ixigo Cabs aggregates oth... Read More

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Vacation rental tech startup Lodgify lands $1.6 million round

By Sean O'Neil | April 20, 2016

Lodgify, a vacation rental software startup, said today that it had raised Euro 1.4 million in a equity financing round led by Nauta Capital. This is a second seed round for the Barcelona-based st... Read More

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