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Travel email surveys strike a chord with older generations

By Kevin May | June 3, 2016

The email follow-up survey is the mainstay of getting feedback from a customer about their experience during a trip. In fact, many airlines and hotels, online travel agencies and tour operators wil... Read More

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Under the hood of five travel startups with a bit of a spark

By Viewpoints | June 3, 2016

I’ve decided to turn my personal selections of "top five startups” that have pitched at Phocuswright Conferences into a sort of tradition after I did this for Phocuswright Europe and the Phocuswright... Read More

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Meetingsbooker revs up white-label booking engine for hotels

By Sean O'Neil | June 3, 2016

There's been a lot of action of late in the events and meetings sector. Adding to the mix is news aimed at smaller hotels and venues. Meetingsbooker, the Dublin-based meeting room marketplace, is... Read More

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Amadeus gets NDC nod, gives ALTEA airlines full access

By Kevin May | June 2, 2016

Amadeus has heralded a significant milestone in its involvement with the New Distribution Capability standard from IATA. The International Air Transport Association has given the travel tech and di... Read More

News / Technology

Avianca takes a step forward in airline merchandising

By Linda Fox | June 2, 2016

Imagine an airline that remembers you normally take a leisure trip every May, it knows you need a child-friendly hotel and that you like a cultural element thrown in. This picture of airline mercha... Read More

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Are online travel agencies undercutting hotels? [INFOGRAPHIC]

By Kevin May | June 2, 2016

Hotels are undercut by online travel agencies almost a quarter of the time that a property's prices are displayed, according to Triptease. The UK-based, direct booking widget provider reckons its a... Read More

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Startup pitch: Adrenaline Hunter wants to be the go to platform for adventure

By Linda Fox | June 2, 2016

Adrenaline Hunter is an online platform for extreme sports and outdoor activities. The France-based startup believes it is the first online booking service for the sector and that it is tapping int... Read More

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Outgoing IATA chief: airlines under pressure to keep up with tech

By Kevin May | June 2, 2016

The International Air Transport Association's director-general and CEO says the industry will always be up against the ongoing advances in technology. Tony Tyler, who retires from the role this mon... Read More

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Uber gets $3.5 billion from Saudi Arabia government

By Martin Cowen | June 2, 2016

Mobility continues to grab not only the headlines but also the cash, with Saudi Arabia's Public Investment Fund making a $3.5 billion investment in Uber. Reports say that this is the largest single... Read More

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Hotel reviews sentiment map debuts

By Sean O'Neil | June 1, 2016

An interactive sentiment map generated by analyzing tens of thousands of hotel guest reviews has been posted online by Olset, a hotel data specialist, which scrapes the data from multiple sources, suc... Read More

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France seeks Euro 356 million in unpaid tax from Booking.com

By Sean O'Neil | June 1, 2016

France's fiscal authority is claiming Euro 356 million (about $397 million) from Booking.com, a Priceline Group brand and the largest hotel reservations platform online. A financial document filed... Read More

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Etouches acquires Zentila, as event management consolidates further

By Sean O'Neil | June 1, 2016

Today brings word of further consolidation in the event-management technology sector. Enterprise software provider Etouches has acquired Zentila, a hotel-sourcing platform based in Orlando, Fla. Th... Read More

News / Technology

Not augmented, not virtual - it's mixed reality that changes the game

By Kevin May | June 1, 2016

Blippar is one of the well-funded augmented reality software providers to have targeted the travel industry in 2016. The company raised $54 million in a Series D round in March this year, just 12 m... Read More

News / Online

Etihad claims Hollywood first as Nicole Kidman stars in virtual reality ad campaign

By Kevin May | June 1, 2016

Few airlines would have the financial muscle to use both a high-grade movie star and expensive filmmaking kit for an ad campaign. But this is Etihad, one of just a handful of carriers who seem to h... Read More

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Going into bat - China's digital ad market explained

By Viewpoints | June 1, 2016

BAT is an acronym any travel firm with global aspirations needs to be aware of - it is the shorthand of choice for China's internet giants - Baidu, Alibaba and Tencent. Each of these businesses has... Read More

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