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By Martin Cowen | March 8, 2017

A Hitwise study into UK travel search patterns over the so-called peak booking season shows that users now expect Google to cope with the long-tail while YouTube remains the bastion of the single or t... Read More

News / Technology

Airports looking to reach new frontiers in the passenger experience

By Marisa Garcia | March 8, 2017

Airports Council International North America has published its 2017 Guest Experience Management and Passenger Amenities Survey which evaluates guest experience management and customer service best pra... Read More

News / Online

Startup Pitch: GuestReady plots to ease workload of Airbnb hosts

By Kevin May | March 7, 2017

GuestReady is another of a growing number of service startups that have emerged to cater for the ecosystem that surrounds the sharing economy. Working with Airbnb hosts in London and a number of ci... Read More

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Engaging travel audiences through 360-degree video

By Viewpoints | March 7, 2017

Imagine being able to invite potential customers into your world from the comfort of their sofa, giving them the chance to experience your destination as they sit down in search of their next adventur... Read More

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Tourism boards admit large effort needed for relevancy in digital world

By Kevin May | March 7, 2017

The role and operations of tourism boards have changed massively in recent years as they continue to figure out what their position is in the travel foodchain. Most made the move from being an in-d... Read More

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Sabre starts hunt for new airline IT boss

By Martin Cowen | March 7, 2017

The interesting times continue at Sabre, with the news that Hugh Jones is stepping down as president of its airline IT unit. Jones has some thirty years' experience in the travel sector. Before tak... Read More

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GuesttoGuest raises $35 million and buys competitor HomeExchange

By Kevin May | March 7, 2017

Corporate consolidation in the home-swapping market this week as GuesttoGuest acquires rival brand HomeExchange. Terms of the buy-out have not been disclosed but the move follows a $35 million capi... Read More

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Hotel data quality should not be subsumed by the quantity

By Viewpoints | March 7, 2017

The Chinese hospitality industry has the same tech challenges as its global peers, including how to take advantage of ongoing developments in cloud computing, big data and APIs. With hotels running... Read More

News / Technology

ITQ investors getting close to $200 million exit

By Martin Cowen | March 7, 2017

InterGlobe Technology Quotient's (ITQ) CEO Anil Parashar has confirmed that talks are under way for a chunk of the Indian travel tech business to change hands for an estimated $200 million. ITQ is... Read More

News / Technology

Facebook shuffles travel content into City Guides

By Kevin May | March 6, 2017

Facebook has organised some of the travel-related content on the network into a single service known as City Guides. It is not some kind of jaw-dropping, killer app or piece of functionality but, i... Read More

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Email marketing for hotels - everything you should be doing (and more)

By Viewpoints | March 6, 2017

Here is something that everybody in the hotel industry already knows (or should do): email marketing has become more important than ever. The cost of click and impression-based marketing on search... Read More

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Trump, viral videos and social media triage - destinations first!

By Pamela Whitby | March 6, 2017

Last month, a post by Swedish Paralympic athlete Aron Anderson became the latest Trump-related video to go ‘viral’. The video, which has clocked up more than 15 million views, came in response to Trum... Read More

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Online fraud drops for US sites in 2016

By Martin Cowen | March 6, 2017

Travel sites in the US saw the biggest decline in online fraud attack rates during 2016 from the six verticals analysed in a report from Forter. Its Fraud Attack Index was produced in conjunction w... Read More

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VaycayHero sells to RedAwning after service suspension

By Kevin May | March 3, 2017

Branded vacation rental network RedAwning has snapped up the assets of fellow rental startup VaycayHero. Terms of the deal have not been disclosed. RedAwning will take on the staff, property rel... Read More

News / Online

TripAdvisor to close TravelPod travel blogging service

By Kevin May | March 3, 2017

TripAdvisor is to close the Travelpod platform - the second axing of one its consumer content brands in the space of two months. An official confirmed the fate of the 20-year-old company to Tnooz t... Read More

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