News

Holibob launches software development kit for embedding experiences storefronts
News / Technology
Holibob launches software development kit for embedding experiences storefronts
By Abby Crotty | September 23, 2026
According to Holibob, the free toolkit cuts the time travel brands need to add experiences from months to days.... Read More
Accor unveils conversational AI concierge
News / Technology
Accor unveils conversational AI concierge
By Linda Fox | September 23, 2026
Accor's travel assistant ALL Concierge provides booking through to on-stay assistance and is available on the group's website and app, as well as through WhatsApp and iMessage.... Read More
BizTrip AI launches on Claude, ChatGPT
News / Technology
BizTrip AI launches on Claude, ChatGPT
By Abby Crotty | September 23, 2026
BizTrip said the move better positions the company as AI changes how enterprise software reaches end users.... Read More
Stasher raises £3M to expand smart locker network, global marketplace
News / Online
Stasher raises £3M to expand smart locker network, global marketplace
By Abby Crotty | September 23, 2026
The funding includes £1 million from Hive Box, which is also providing 100 smart lockers for deployment across the U.K. and Europe.... Read More
Travel's stolen data problem: Why cybercriminals want booking details
News / Technology
Travel's stolen data problem: Why cybercriminals want booking details
By Marisa Garcia | September 23, 2026
Ordinary customer and business data can become raw material for targeted phishing, impersonation and extortion in travel, and agentic AI may further accelerate attacks.... Read More
Fora travel advisors flag outdated, inconsistent accessibility data
News / Online
Fora travel advisors flag outdated, inconsistent accessibility data
By Abby Crotty | September 22, 2026
While advisors work to confirm accessibility details, roughly a third said a client has arrived at a property and found previously confirmed features "missing or unusable."... Read More
SiteMinder wants to close the gap between hotel pricing recommendations and distribution
News / Technology
SiteMinder wants to close the gap between hotel pricing recommendations and distribution
By Linda Fox | September 22, 2026
SiteMinder's CEO Sankar Narayan said hotels are losing money through broken connections to distribution channels and unlisted rooms.... Read More
Cellpoint announces $34M investment, leadership change
News / Finance
Cellpoint announces $34M investment, leadership change
By Linda Fox | September 22, 2026
Cellpoint has also developed an AI decision engine called Zenith for airline and hospitality brands.... Read More
Expedia exec on making AI an ambassador in travel
News / Technology
Expedia exec on making AI an ambassador in travel
By Abby Crotty | September 22, 2026
With AI agents becoming gatekeepers, travel brands need to influence them to act as ambassadors instead, according to Expedia's Daniel Shin Un Kang.... Read More
PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
News / Technology
PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
By PhocusWire | September 18, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Trip.com's TripGenie to get booking capabilities through Mastercard partnership
News / Online
Trip.com's TripGenie to get booking capabilities through Mastercard partnership
By Linda Fox | September 17, 2026
Mastercard's Agent Suite for Merchants enables travel brands to offer agentic shopping experiences within their existing ecommerce environment.... Read More
Guesty acquires Smily to expand in French STR market
News / Online
Guesty acquires Smily to expand in French STR market
By Abby Crotty | September 17, 2026
The financial terms were not disclosed, but Smily founders and a group of its shareholders are reinvesting in Guesty equity.... Read More
European hotels maintain direct distribution lead over OTAs
News / Distribution
European hotels maintain direct distribution lead over OTAs
By Linda Fox | September 17, 2026
HOTREC's hotel distribution study revealed that 51% of bookings are made directly with hotels, while almost 30% are made through OTAs.... Read More
Trust at scale: Can Tripadvisor turn review data into action?
News / Online
Trust at scale: Can Tripadvisor turn review data into action?
By Matthew Parsons | September 17, 2026
Following disappointing second-quarter results, a recent C-suite change and lingering discord with activist investor Starboard Value, Tripadvisor's next chapter is unclear.... Read More
Qantas opens product innovation center in Adelaide
News / Online
Qantas opens product innovation center in Adelaide
By Abby Crotty | September 16, 2026
Fifty employees have started working from the new offices, and Qantas is currently looking to fill an additional 40 roles.... Read More