Mobile

Thomas Cook Qubit digital personalization

News / Online

How personalization is driving conversions for Thomas Cook

By Mitra Sorrells | May 3, 2018

Personalization of the digital experience is a primary strategy for brands looking to attract and retain customers. But one of the challenges is how to create personalization at scale and in a way that... Read More

News / Distribution

Air Canada and WestJet irked over Hopper's Secret Fares

By Mitra Sorrells | May 2, 2018

Since its long-awaited launch in 2015, Hopper has established a unique – and, it appears, lucrative – platform to sell flights. Read More

News / Technology

Hotels investing in growing direct bookings, mobile upgrades for 2018

By Jill Menze | May 2, 2018

Hotels view their own websites as equally as effective at driving direct bookings as Google or TripAdvisor, a new report from SiteMinder shows. Read More

News / Technology

Low-cost carrier apps benefiting from diverse ancillary offerings

By Jill Menze | May 2, 2018

As travelers grow accustomed to individualized offerings - paying for things like insurance, baggage and seat and meal selection separately - airlines stand to gain by unbundling services. Read More

News / Technology

Nor1 buys texting platform Stay Delightful to boost ancillary sales

By Jill Menze | April 20, 2018

Hospitality merchandising technology company Nor1 has acquired Stay Delightful, a mobile-messaging platform. Read More

phocuswright europe 2018 citizenm hotels

Interview / Distribution

Phocuswright Europe 2018 Preview: Q&A with CitizenM Hotels' Michael Levie

By PhocusWire | April 17, 2018

Ahead of the event, he discusses the importance of data, what it means to be a mobile traveler and more. Read More

Notated News / Technology

Apple in danger of being Blackberry, circa 2007

By Bret Kinsella - VoiceBot | April 16, 2018

Parallels from history are rarely exact replicas. Learning from history requires we look for similarities in patterns despite differences in details. Read More

News / Technology

AI analysis, part 3: The brains behind Hopper

By Mitra Sorrells | April 16, 2018

In part three, we talk to Fred Lalonde, founder and CEO of Hopper. Read More

CarTrawler Splyt ride hailing partnership

News / Technology

CarTrawler puts ride-hailing into airline mobile apps

By Mitra Sorrells | April 12, 2018

CarTrawler, the technology platform that powers car rentals, chauffeurs, taxis and other ground transportation services, is adding on-demand ride hailing to its system. Read More

News / Technology

Sabre aims to break down walls as it "reimagines" business of travel

By Jill Menze | April 11, 2018

Sabre president and CEO Sean Menke has a new vision for how tech will reimagine the business of travel. Read More

News / Technology

VIDEO: Business travel, supplier technology and customer ownership

By Kevin May | April 10, 2018

There is an ongoing discussion around the idea that suppliers are gaining more control of the customer as they often have the ability to handle the tech interface. Read More

News / Startups

Uber targets bike-sharing with purchase of Jump Bikes

By Mitra Sorrells | April 9, 2018

Uber is expanding its ride options with the purchase of Jump Bikes, a dockless, electric bike-sharing startup. Read More

Opinion / Online

Why now is the time for travel brands to go mobile-first

By Mark Rabe - Sojern | April 6, 2018

It’s popular to talk about the impact that smartphones have had and with good reason. In recent years, since smartphone introduction, there has been a dramatic shift in the way people engage with brands... Read More

Bike share startup Yellow $9M seed round

News / Startups

Brazilian bike-sharing startup raises $9M in seed round

By Mitra Sorrells | April 5, 2018

Brazilian start-up Yellow has raised $9 million in seed round funding to launch the first dockless bike-sharing service in that country. Read More

News / Technology

Augmented reality is the next mass media – are you ready for the revolution?

By Viewpoints | April 3, 2018

This is a viewpoint from Chris Elson, client development manager at Diverse Interactive. Hate it or love it, there's a content-experience juggernaut knocking at our door: Augmented reality. Ther Read More

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