Machine Learning

News / Technology

How hotels should be thinking about their visibility on AI platforms

By Linda Fox & Morgan Hines | June 26, 2025

Cloudbeds' study delves into how hotels appear in AI search results. Read More

News / Technology

How a ferry company thinks about AI trip planning

By Morgan Hines | June 26, 2025

Stena Line Travel and Retail Group CEO Jari Virtanen opens up about the company AI trip planning solution that was born on the back of modular technology. Read More

News / Technology

AI trip planning platform Mindtrip launches mobile app

By Morgan Hines | June 25, 2025

Mindtrip's app is intended to act as a “on-trip companion” for travelers, generating recommendations tailored to user preferences and location. Read More

Interview / Online

Phocuswright Europe 2025 Launch Innovator interview: Maya

By PhocusWire | June 25, 2025

Maya, an AI agent built to support travel companies' teams, can chat in more than 100 languages. Read More

News / Online

European traveler mindset in 2025: Simplicity, search and social influence

By Phocuswright Research | June 23, 2025

For travel companies, digital infrastructure matters more than ever, but travelers are still grounded in pragmatic behaviors. Read More

News / Technology

Sophisticated scams are on the rise: How travel brands can secure trust

By Morgan Hines | June 23, 2025

The list of cyber threats to travel brands such as phishing, credential stuffing and nation state attacks is growing as artificial intelligence advances. Read More

News / Online

Where travel brands go wrong with loyalty

By Morgan Hines | June 18, 2025

Loyalty experts weigh in on how programs could be improved in the travel industry, AI, blockchain, personalization and more. Read More

News / Technology

The evolving role of AI in business travel

By Mark Frary | June 18, 2025

In the year since the 2024 Business Travel Show Europe, we have seen a torrent of AI-related announcements and launches in the business travel sector. Read More

News / Technology

Agilysys, Duetto, Zucchetti North America and more hospitality news from HITEC 2025

By PhocusWire | June 17, 2025

At HITEC 2025, technology companies unveiled their latest innovations for the hospitality industry, including several integrating artificial intelligence. Read More

Interview / Technology

Allianz—EMEA People’s Choice winner at Phocuswright Europe 2025

By PhocusWire | June 16, 2025

Allianz took the stage to present its product Allyz, its free app, which aims to reinvent the end-to-end traveler journey. Read More

News / Technology

Mary Meeker AI Trends Report: 7 takeaways for the travel industry

By Matthew Parsons | June 16, 2025

The lengthy report offers crucial takeaways for the travel industry, including insights into hospitality automation, autonomous cars and an agentic future. Read More