Machine Learning

News / Technology

Automated ticket and check-in is great, give me humans for everything else

By Kevin May | July 2, 2019

Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More

News / Startups

TripActions raises again, $250M round going to aggressive growth plan

By Mitra Sorrells | June 27, 2019

This latest investment comes less than eight months after TripActions' Series C round last November which brought in $154 million. Read More

News / Technology

Getting out of the way of "innovation" in travel

By Linda Fox | June 26, 2019

Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More

mark-okerstrom-expedia-group-direct-bookings

News / Online

Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”

By Jill Menze | June 25, 2019

Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More

News / Online

Hopper ramps up hotel booking with global private rates and price tracking

By Kevin May | June 20, 2019

Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More

News / Technology

Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain

By Jill Menze | June 20, 2019

You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More

News / Technology

VIDEO: Understanding the biometric future for travel

By PhocusWire | June 17, 2019

Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More

Interview / Technology

STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized

By Jill Menze | June 12, 2019

Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More

News / Online

VIDEO: Google on leveraging machine learning in travel search

By Kevin May | May 28, 2019

Google is at the heart of the search experience and sits on enormous amounts of data that, it says, helps create a better search experience for travelers. Read More

News / Online

VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data

By Linda Fox | May 16, 2019

Dana Dunne, CEO of eDreams Odigeo, shares thoughts on the company's progress over the past four years as well as the wider industry. Read More

News / Technology

How Expedia is using deep learning to improve the hotel booking process

By Linda Fox | April 12, 2019

Expedia Partner Solutions is using deep learning models to improve the hotel booking process for partners and - ultimately - the end consumer. Read More

Opinion / Technology

How smaller travel brands can ride the personalization wave

By Matt Langie - Adara | April 2, 2019

Personalization is great for a global airline, or even a regional cruise line. For most smaller travel brands, even regular personalization can seem out of reach. Read More

Notated News / Technology

Middle East countries accelerate quantum computing research

By Alicia Buller - Computer Weekly | April 1, 2019

Universities in Saudi Arabia, Qatar and the United Arab Emirates have launched quantum computing research groups to cultivate homegrown knowledge of the tech. Read More

News / Online

When right goes wrong for travelers in A/B website testing

By Linda Fox | March 29, 2019

A/B testing has become a big part of what online travel agencies do to introduce new functionality and improve the user experience. But it has its problems. Read More

News / Online

Tim Berners-Lee laments state of the web but offers hope for travel brands

By Linda Fox | March 27, 2019

The iconic figure in the history of digital communications envisions a re-decentralized travel industry where consumer data is held on a Solid Pod. Read More

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