Machine Learning

News / Technology

VIDEO: Personalization and its impact on hotels - past, present and future

By Kevin May | March 19, 2019

The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More

News / Distribution

Sabre takes inspiration from Spotify to help hotels sell more

By Linda Fox | March 15, 2019

Sabre Hospitality plans to release technology later this year enabling hotels to sell rooms and other services in a more flexible way. Read More

News / Technology

Hotel experts warn data should not just be considered a "hobby"

By Linda Fox | March 14, 2019

Hotel experts talk about the role of AI in improving the guest experience, with words of warning to consider. Read More

News / Online

Google enables flight destination search by price

By Mitra Sorrells | March 11, 2019

Google has made updates to its Flights and Hotel search, enabling new filters and options. Read More

Notated News / Technology

Connectivity and control will give rail the green signal in the future

By SmartRail World | March 6, 2019

Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More

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Opinion / Technology

Why travel management companies have a responsibility to drive innovation

By David Thompson - American Express Global Business Travel | March 5, 2019

Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it. Read More

News / Technology

Chinese web giants come together to make travel "smarter"

By Kevin May | February 19, 2019

Two of China's biggest digital brands - Baidu and Ctrip - are collaborating in a bid to develop "intelligent tourism" in the country. Read More

Interview / Online

Sounding Off: China is treading a path of ideas for others to follow

By PhocusWire | February 8, 2019

Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More

News / Technology

Google tells hotels to think of smart devices as extra organs of a guest's body

By Hollis Thomases - Phocuswright | February 4, 2019

The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More

Opinion / Technology

A new era of personalization - for both travelers and suppliers

By Benoit Jolin - Expedia Group | January 29, 2019

The travel industry is entering an age of both traveler and supplier personalization - leveraging high-tech to deliver high-touch experiences. Read More

From Our Partners / Technology

Busting a billion-dollar digital myth for cruise lines

By Apurva Chamaria - RateGain | January 28, 2019

Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars to the process. The same rules do not apply to every digital journey, so how can cruise lines win... Read More

News / Technology

Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools

By Kevin May | January 23, 2019

A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based price prediction platform's expansion into Europe. Read More

News / Technology

Inside cruise, part 3: The technical transformation

By Mitra Sorrells | January 22, 2019

For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More

News / Technology

How cognitive technologies might evolve in travel in 2019

By Linda Fox | January 15, 2019

Deloitte says the use of cognitive technologies, such as natural language processing, machine learning and speed recognition, will widen in 2019. Read More