Consumers primarily communicate via social networks and messaging apps on their mobile devices, which means airlines should be utilizing those channels to offer customer support. But how many have an active presence?... Read More

It’s no secret that Amazon is extremely well-positioned to disrupt digital advertising, with a massive global customer base, hundreds of millions of Prime subscribers, tremendous data assets and large-scale investments in ad tech infrastructure. With the latest news that it will be placing Echo devices in hotel rooms, there’s now potentially even a bigger implication for travel advertisers.... Read More

A new partnership between Alipay and Merlin Entertainments will make it easier for Chinese visitors to pay for tickets and souvenirs at popular London tourist sites. Chinese tourists can use the Al... Read More

This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Meituan is targeting cross-selling of hotel accommodation, a low-frequency ser... Read More

This is a roundup of announcements related to people moves and business expansions in travel in June 2018. Friday 29 June 2018 Hostmaker hires account director The home rentals management s... Read More

Rich content, such as virtual reality-based content, has become one of the main mechanisms of persuading hotel guests to upgrade their room.... Read More

OAG, a global provider of air travel data, has partnered with Plug and Play, a startup accelerator and innovation platform, to help travel startups disrupt the future of travel. ... Read More

Affiliate marketing is a blind spot for the travel industry. ... Read More

CellPoint Mobile has unveiled a new product to address two travel provider pain points: securing direct bookings and reaching a mobile-first audience.... Read More

Sponsored by TIBCO. Airports and airlines need to aggregate and analyse data to improve the on-airport experience for passengers, enhance operational efficiencies and drive increased revenues, acco... Read More

US hotel technology specialist Koridor has launched its MyRoom platform allowing guests to choose their room and select upgrade options. MyRoom uses technology such as augmented reality, 3D imagery... Read More

European travel group eDreams Odigeo has reached €500 million in annual revenue for the first time in its history, crediting growth in mobile as a significant factor.... Read More

Summer is a busy season for tours and attractions operators, with the vacation-heavy months bringing with them an influx of people looking for things to do. But how - and when - are travelers booking activities?... Read More

Instaroom has built what it calls a "concierge platform" so that hotels can communicate directly with potential guests on their websites.... Read More

Travel brands and destinations are vying for the attention of Chinese travelers – already a massive market with an estimated 130.5 million outbound trips made in 2017 and projections of 10% growth annually for the next several years.... Read More