Interviews

Interview / Startups

Startup Stage: Journey aims to offer a more flexible, personalized loyalty program

By Abby Crotty | September 5, 2025

Journey was founded in 2024, helping luxury travelers earn rewards when booking with boutique and independently owned properties.... Read More

Interview / Startups

Startup Stage: Maison wants to use AI to provide seamless asssitance for guests

By Abby Crotty | August 28, 2025

Maison offers an AI operating system for hotels and hospitality systems, giving guests access to 24/7 customer service via a chatbot.... Read More

Interview / Startups

Startup Stage: Aloja wants to help tour and activity operators boost earnings

By Abby Crotty | August 19, 2025

Aloja was founded by CEO Daniel Pino and chief technology officer Daniel Cabra, the team behind TourOpp, which was acquired by RocketRez in 2022.... Read More

Interview / Online

CEO Spotlight: Mike Putman of Custom Travel Solutions

By Linda Fox | August 11, 2025

Mike Putman discusses how he built up CTS, having previously created an international travel club with 800,000 members and seeing an opportunity to replicate its success.... Read More

Interview / Online

CEO Spotlight: Peter O’Donovan of CarTrawler

By Morgan Hines | August 4, 2025

Peter O'Donovan, CEO of CarTrawler, opened up about the connected trip, artificial intelligence, challenges he faces and more in a CEO Spotlight interview.... Read More

News / Technology

The evolution of CRM in hotels

By Linda Fox | August 1, 2025

Executives from Penta Hotels and Smart Host discussed customer relationship management and the challenges of merging legacy data with new data in the PhocusWire studio.... Read More

Interview / Startups

Startup Stage: Hotelwise wants to help Canadian travelers find the right hotel

By Abby Crotty | July 29, 2025

Hotelwise was founded earlier this year by Andres Collart who previously founded Trip Ninja.... Read More

News / Online

Why are travel companies hesistant to sell ancillaries?

By Morgan Hines | July 24, 2025

While the ancillary market is lucrative, travel companies still face roadblocks when trying to incorporate extras into their sales model.... Read More

Interview / Startups

Startup Stage: Pink Notebook offers visual-first, social travel planning

By Morgan Hines | July 16, 2025

Pink Notebook aims to create a curated discovery process supported by private collaboration, incorporating machine learning and real-time availability.... Read More

News / Technology

How social media and AI can work together for travel discovery

By Morgan Hines | July 11, 2025

At Phocuswright Europe, Judith Eyck of HolidayPirates and Adrian Villabruna of Videreo discussed how social media and AI may work together during the travel planning process.... Read More

News / Technology

Travel's 'plumbers' on the evolving definition of connectivity success

By Morgan Hines | July 10, 2025

As technology advances, providers' definition of connectivity success has shifted.... Read More

Interview / Startups

Startup Stage: Kismet wants to bring hotels to conversational search

By Abby Crotty | July 9, 2025

Kismet, founded just last year, wants to help hotels leverage AI to boost sales.... Read More

Interview / Online

CEO Spotlight: Uli Pillau of Apaleo

By Abby Crotty | July 9, 2025

Uli Pillau, CEO and founder of Apaleo, shares his thoughts on the latest AI initiatives, the hospitality industry tech stack and more.... Read More

News / Technology

SEO has left the party: How travel marketing could change

By Morgan Hines | July 3, 2025

Digital travel marketing has changed immensely in recent years, but more shifts are on the horizon as technology, namely AI, continues to evolve.... Read More

Interview / Startups

Startup Stage: StaySaavy wants to ensure guests don't overpay for hotel stays

By Abby Crotty | July 2, 2025

Powered by artificial intelligence, StaySaavy monitors hotel prices in real time and rebooks travelers' accommodations if the price drops.... Read More

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