Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Why hospitality technology has a duty to support digital accessibility
Opinion / Technology
Why hospitality technology has a duty to support digital accessibility
By Richie Khandewal - PriceLabs | June 30, 2025
PriceLabs co-founder and president Richie Khandewal discusses the need for inclusive software in hospitality tech. Read More
Inspirato, Buyerlink merge to form One Planet Platforms
News / Online
Inspirato, Buyerlink merge to form One Planet Platforms
By Abby Crotty | June 27, 2025
Inspirato and Buyerlink will combine to form One Planet Platforms, with the Inspirato brand continuing to operate as the new entity's premier luxury travel division. Read More
PhocusWire's weekly travel tech news briefs: FCM Travel, Traveltek, SAP Concur and more...
News / Technology
PhocusWire's weekly travel tech news briefs: FCM Travel, Traveltek, SAP Concur and more...
By PhocusWire | June 27, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Sonder co-founder departs amid completion of Marriott deal
News / Distribution
Sonder co-founder departs amid completion of Marriott deal
By Linda Fox | June 26, 2025
Francis Davidson co-founded Sonder in 2014 and led it through the pandemic years, an IPO in 2022 and a licensing deal with Marriott. Read More
Chatlyn lands €8M to improve hotel-guest communication
News / Technology
Chatlyn lands €8M to improve hotel-guest communication
By Linda Fox | June 26, 2025
The guest communication specialist plans to use the funds for geographic expansion, recruitment and to drive product innovation. Read More
How hotels should be thinking about their visibility on AI platforms
News / Technology
How hotels should be thinking about their visibility on AI platforms
By Linda Fox & Morgan Hines | June 26, 2025
Cloudbeds' study delves into how hotels appear in AI search results.   Read More
RMS company Revenue Analytics acquires Climber
News / Online
RMS company Revenue Analytics acquires Climber
By Abby Crotty | June 26, 2025
Revenue Analytics is investing in global expansion with its acquisition of Climber, which serves boutique, regional and independent hotel chains in the Americas and Europe. Read More
Lighthouse introduces Connect AI solution for hotels
News / Technology
Lighthouse introduces Connect AI solution for hotels
By Abby Crotty | June 26, 2025
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces. Read More
Report—Unlocking revenue potential for hotels: The need for strategic investment
From Our Partners / Technology
Report—Unlocking revenue potential for hotels: The need for strategic investment
By Sarah McCay Tams | June 26, 2025
This report, produced by PhocusWire in association with IDeaS, explores the hidden costs of holding back on tech investment, demonstrating how outdated systems hinder operational efficiency, limit data... Read More
Online travel veterans on travel technology evolution and what's next
News / Online
Online travel veterans on travel technology evolution and what's next
By Abby Crotty | June 26, 2025
In a special session at Phocuswright Europe, online travel vets Mauricio Prieto and Gillian Tans shared their thoughts on the state of the industry and where it's headed amid the age of AI. Read More
Unlocking the power of virtual cards for B2B travel payments
From Our Partners / Technology
Unlocking the power of virtual cards for B2B travel payments
By PhocusWire | June 25, 2025
Worldline's head of travel, Chia Cartaya, offers practical advice on how OTAs can transform their operations and realize the full potential of virtual payment technology. Read More
Progressing toward ‘seamless’ travel with self-sovereign identity
News / Technology
Progressing toward ‘seamless’ travel with self-sovereign identity
By Abby Crotty | June 25, 2025
According to Nick Price, co-chair of DIF Hospitality & Travel Special Interest Group, the current travel experience is too difficult to manage. Read More
What products need development, according to Expedia Group
News / Technology
What products need development, according to Expedia Group
By Morgan Hines | June 24, 2025
Shilpa Ranganathan, chief product officer of Expedia Group, said there are three areas that could benefit from more development, product-wise. Read More
Hotels grapple with ‘secondary OTAs’ for pricing control
News / Distribution
Hotels grapple with ‘secondary OTAs’ for pricing control
By Matthew Parsons | June 24, 2025
There's been a “channel shift” back to the OTAs and other digital avenues, but hotels are starting to lose control of their rates. Read More
Travel industry veteran Alex Zoghlin appointed CEO of Duetto
News / Online
Travel industry veteran Alex Zoghlin appointed CEO of Duetto
By Morgan Hines | June 23, 2025
David Woolenberg is stepping down as CEO of Duetto, with Alex Zoghlin appointed to the role, effective immediately. Read More
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