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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Technology

Switching the focus from problem solving to travel inspiration apps

By Viewpoints | December 23, 2014

These days, the focus of technology seems to be solving all of our problems. Apps exist to help us... Read More

News / Distribution

Pivotal moments in 2014: TripAdvisor and the entire trip

By Kevin May | December 23, 2014

It might seem to make perfect sense now, but many would admit to being surprised when TripAdvisor... Read More

News / Distribution

Tencent leads $50 million round for social app

By Martin Cowen | December 23, 2014

Chinese internet giant Tencent is widely reported to have led a $50 million Series C funding round for... Read More

News / Technology

Epiclist calls time after about 1000 days of app life

By Linda Fox | December 23, 2014

Travel inspiration app Epiclist says it plans to close down its service and remove it from the servers... Read More

News / Distribution

Golden opportunity: Upselling ups positive reviews and guest satisfaction

By Nick Vivion | December 22, 2014

A recent report has found a direct link between front desk upselling and both positive reviews and... Read More

News / Technology

Reshaping online travel - hurdles and opportunities

By Sean Arena | December 22, 2014

Over the past few years, I’ve read numerous articles from various industry pundits lamenting the lack... Read More

News / Distribution

Indian-Italian fusion - zomato.com buys Cibando

By Martin Cowen | December 22, 2014

Priceline's $2.6 billion acquisition of OpenTable is driving the demand for restaurant booking... Read More

News / Distribution

Pivotal moments in 2014 - when Airbnb got in bed with Concur

By Linda Fox | December 22, 2014

Concur’s partnership with Airbnb, announced back in July, feels like a pivotal moment in 2014. It’s a... Read More

News / Distribution

What the dickens...

By Martin Cowen | December 22, 2014

In a twist on the ghosts of Christmas past, booking.com is being haunted by the BBC after the... Read More

News / Distribution

Pivotal moments in 2014 - when Alibaba launched Alitrip.com

By Martin Cowen | December 21, 2014

When a business with global aspirations such as Alibaba, currently valued at more than $270 billion,... Read More

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News / Technology

PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...

Opinion / Technology

AI is the next productivity shock: Can travel reap the gains?

News / Distribution

Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs

News / Online

UK investigates Ryanair over family seat fees

News / Technology

Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More