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Dennis Schaal
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Technology
Japan Airlines bids to improve ground experience via iBeacon trial
By Linda Fox
|
July 22, 2014
Japan Airlines is the latest to join the Beacon fray with the start of a one-month trial at Haneda...
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Technology
More hotels adopt Intelity's white-label apps
By Sean O'Neil
|
July 21, 2014
In the past month, hotel apps have been in the spotlight. Technology firm CheckMate touted its...
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News
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Online
Marketing watch: Viral videos capture spend and Facebook ads across devices
By Nick Vivion
|
July 21, 2014
Viral video spend is set to increase and Facebook will soon track users across devices to deliver a...
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Online
Intent Media closes $22.7 million Series C to drive intent marketing
By Nick Vivion
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July 21, 2014
Intent Media, a marketing intelligence solutions provider focused on the travel industry, has closed...
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Online
Finnair lambasted online after mistakenly saying it doesn't fly over Ukraine
By Nick Vivion
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July 18, 2014
Social media is a consistently perilous environment for businesses - something Finnair was reminded of...
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Distribution
Metasurge: How to navigate the growth in metasearch for hotel brands
By Nick Vivion
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July 18, 2014
L2 Thinktank has applied its marketing intelligence brain to metasearch, coming up with an overview of...
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Online
Hard Rock, JetBlue, and Texas Tourism tap Olapic to filter the Instagram firehose
By Sean O'Neil
|
July 17, 2014
Users of Instagram, the image-sharing platform, have tagged 14 million photos with the #vacation...
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Online
JD Power releases annual hotel rankings, finds Millennials more loyal than thought
By Nick Vivion
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July 17, 2014
J.D. Power Associates has released its long-running rankings of consumer satisfaction with hotels, and...
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Distribution
Signs continue to point north for airline ancillaries
By Linda Fox
|
July 17, 2014
Top airlines are reaping average revenue of more than $40 per passenger for ancillary services...
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News
Duetto adds Red Lion, yet it has loftier goals than helping hotels hike rates
By Sean O'Neil
|
July 16, 2014
Last week hotel technology company Duetto Research received a Series B financing that brought its...
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost...
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Amex GBT’s CTO on AI agents, servicing and working with Long Lake
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