Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

European tourism bodies plead for coordinated travel restrictions
News / Distribution
European tourism bodies plead for coordinated travel restrictions
By Linda Fox | September 9, 2020
The call follows one from the European Commission last week, which wants a coordinated approach to travel restrictions and to help the recovery of economies across Europe. Read More
klee-opinion-airline-pricing
Opinion / Distribution
Change fees are gone, now can we fix the rest of what’s wrong with airline pricing?
By Jeff Klee - AmTrav | September 9, 2020
Delta, United and American airlines have announced they are eliminating change fees, but AmTrav CEO Jeff Klee says there is still much work to be done to fix airline pricing. Read More
Airlines can address other passenger frustrations as they work to rebuild confidence
News / Technology
Airlines can address other passenger frustrations as they work to rebuild confidence
By Linda Fox | September 8, 2020
Data analyzed by Lufthansa Innovation Hub's TNMT platform identifies major issues in the passenger experience. Read More
Forget online stars and rankings, hotels will be now judged by hygiene factors
News / Distribution
Forget online stars and rankings, hotels will be now judged by hygiene factors
By Linda Fox | September 7, 2020
While there is no ranking or rating system for hygiene and cleanliness, there are tell-tale signs for who is putting in the time and money. And this matters a lot in the mid-pandemic period. Read More
VIDEO: MeetingPackage - Launch pitch at Phocuswright Europe 2020
Interview / Technology
VIDEO: MeetingPackage - Launch pitch at Phocuswright Europe 2020
By PhocusWire | September 5, 2020
Learn how hotel chains and distribution partners have digitized their meetings and events sales with MeetingPackage software. Read More
Approval for business travel is changing, plan for considered travel permission
Opinion / Technology
Approval for business travel is changing, plan for considered travel permission
By Jenny Thornton, ATPI | September 2, 2020
Trip approval for corporate travelers is changing with duty of care in the spotlight as lockdown eases. Read More
phocuswright-2020-preview-freek-jansen
Interview / Technology
Phocuswright Europe 2020 preview: Out of Office with... Freek Jansen
By PhocusWire | September 1, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Read More
Freebird acquired by finance giant Capital One
News / Online
Freebird acquired by finance giant Capital One
By Kevin May | August 28, 2020
The 2015-launched brand from Massachusetts in the U.S. has been switched off following the deal earlier this month. Read More
flight-centre-fy20-earnings
News / Online
Flight Centre sees emerging bright spot in business travel as it struggles with massive losses
By Mitra Sorrells | August 27, 2020
The company says it has taken the biggest hit in its leisure business, but corporate business recorded a $74 million AUD underlying profit in fiscal year 2020. Read More
STARTUP STAGE: Travizory creates a contactless experience through mobile and biometrics
Interview / Startups
STARTUP STAGE: Travizory creates a contactless experience through mobile and biometrics
By Linda Fox | August 25, 2020
Travizory is a platform that uses biometric and mobile technologies to remove much of the friction of travel by enabling travelers to supply their identity details, and governments to vet them,... Read More
greg-webb-pcwe-preview
Interview / Distribution
Phocuswright Europe 2020 preview: Out of Office with... Greg Webb
By PhocusWire | August 25, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Travelport's Greg Webb. Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More
Boosting customer experience comes ahead of providing pandemic information to travelers
News / Technology
Boosting customer experience comes ahead of providing pandemic information to travelers
By Kevin May | August 17, 2020
Big data and analytics also scored the highest among the 11 technology-related options for brands, both in terms of previous impact and most likely to affect the business between now and 2025. Read More
Travizory lands $2M investment for its traveler identity tech platform
News / Technology
Travizory lands $2M investment for its traveler identity tech platform
By Kevin May | August 17, 2020
The platform allows countries to obtain passenger details, biographic, biometric, itineraries and health information, so that airports and border officials can validate entry requirements. Read More
Phocuswright Europe 2020 preview: Out of Office with… Caroline Strachan
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Caroline Strachan
By PhocusWire | August 13, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Festive Road's... Read More
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