Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

Sabre revenue slumps to less than a tenth from the same period in 2019
News / Distribution
Sabre revenue slumps to less than a tenth from the same period in 2019
By Kevin May | August 7, 2020
Distribution and technology giant Sabre is using the pandemic to "right-size" the business in the wake of the huge disruption to passenger and service volumes. Read More
hilton-q2-2020
News / Online
Hilton lost $432M in Q2 2020 but says occupancy now recovering in most markets
By Mitra Sorrells | August 6, 2020
Hilton's occupancy levels were up about 20 percentage points in the United States and 15 percentage points in Asia between April and June.   Read More
Accor sees super-short booking window emerge, €200M cost-savings put into place
News / Distribution
Accor sees super-short booking window emerge, €200M cost-savings put into place
By Linda Fox | August 5, 2020
Outlining plans for a further €200 million in recurring savings, Accor's CEO described the current situation as “global, sudden, violent and unprecedented.” Read More
flight-centre-acquires-whereto
News / Technology
Flight Centre buys business travel management platform WhereTo
By Mitra Sorrells | August 5, 2020
WhereTo uses artificial intelligence to recommend trip options that are within the company’s travel policy, meet the traveler's preferences and minimize costs. Read More
CWT admits data security incident but stays quiet on alleged ransom payment
News / Technology
CWT admits data security incident but stays quiet on alleged ransom payment
By Linda Fox | August 4, 2020
The company acknowledges it had been prey to a cyber incident but will not provide further details, including whether it had reportedly paid off the ransomware hackers. Read More
corporate-travel-ceos-letter
News / Online
Business travel CEOs urge U.S. government to take action on COVID testing, tracing and data sharing
By Mitra Sorrells | August 4, 2020
The CEOs of TripActions, TravelBank and Upside Business Travel have written to Congress to ask for nationwide funding of efforts to test and trace COVID-19 infections.   Read More
Creating a 360-degree customer view in a COVID-19 world
From Our Partners / Distribution
Creating a 360-degree customer view in a COVID-19 world
By Brian Lewis - Openjaw Technologies | August 3, 2020
Airlines can use device ID, browser behavior, transaction insights and other contextual data to create a single view of each customer, enabling great experiences, better tracking and personalized... Read More
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
News / Distribution
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
By Linda Fox | July 31, 2020
Announcing half-year and second-quarter 2020 results, the company says the plan is designed to “strengthen its capabilities” going forward. Read More
Hotel payment optimization long overdue - and "just in time"
From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More
Corporate travelers expect companies to implement health and safety measures as travel resumes
News / Distribution
Corporate travelers expect companies to implement health and safety measures as travel resumes
By Linda Fox | July 29, 2020
A new study from SAP Concur reveals employees' top concerns once business travel resumes. Read More
Corporate policies limiting travel are hindering hospitality recovery
News / Online
Corporate policies limiting travel are hindering hospitality recovery
By Donna M. Airoldi - BTN | July 28, 2020
Corporate policies limiting travel are among the key challenges the U.S. hospitality industry faces in its attempt to recover from the COVID-19 pandemic. Read More
APAC travelers prefer international chain hotels post-pandemic, look to agents for help
News / Distribution
APAC travelers prefer international chain hotels post-pandemic, look to agents for help
By Linda Fox | July 27, 2020
The study from Sabre reveals travelers are gravitating towards branded chain properties because of hygiene assurances and new cleaning technology. Read More
Hotailors closes £2.6M seed round, looks to expansion
News / Technology
Hotailors closes £2.6M seed round, looks to expansion
By Linda Fox | July 24, 2020
Investors in the Poland-based company include DialCom24, Alfabeat and a number of private backers. Read More
serko-grafton-opinion-covid
Opinion / Online
In the return to business travel, consider the "three-legged stool"
By Darrin Grafton - Serko | July 20, 2020
As business travel returns, Serko CEO Darrin Grafton says cost management, risk management and change management will be critical. Read More
Looking to Las Vegas: Why hotels should think like tech companies to survive
Opinion / Distribution
Looking to Las Vegas: Why hotels should think like tech companies to survive
By Carlisle Connally - Koddi | July 14, 2020
Like many others in the hospitality industry, Las Vegas hotel properties will need to operate more like tech companies and less like real estate holding companies if they’re going to weather the storm... Read More
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