Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

American Airlines now talking Direct-Connect with American Express, no deal though
News / Online
American Airlines now talking Direct-Connect with American Express, no deal though
By Kevin May | August 18, 2011
More curious moves in the world of Direct-Connect at American Airlines, with the airline saying it is now in talks with American Express Global Business Travel. Read More
TripIt has 1 million mobile customers and hopes to get to 10 million user level
By Dennis Schaal | July 28, 2011
TripIt, the itinerary management service acquired by Concur in January, has reached a milestone: 1 million mobile users. Read More
TripIt: iPad beats Kindle for business travelers
News / Online
TripIt: iPad beats Kindle for business travelers
By Dennis Schaal | July 26, 2011
The competition between the iPad and Kindle among business travelers is fairly tight, but the iPad is expected to pull ahead, according to a survey conducted by TripIt. Read More
Corporate travel buyers in the dark over customer use of mobiles
News / Online
Corporate travel buyers in the dark over customer use of mobiles
By Kevin May | July 21, 2011
Interesting survey from the Institute of Travel & Meetings indicating that business travel buyers have almost no say over the mobile behaviour of their clients. Read More
Orbitz for Business adding premium placement for refundable rates
By Dennis Schaal | July 19, 2011
Orbitz for Business is offering business travelers the ability to book rooms with refundable rates and hoteliers in the new program are getting premium placements in search results. Read More
Rearden Commerce to integrate chauffeur selection tool
By Dennis Schaal | July 13, 2011
Travel managers sometimes need more than car rentals -- they need chauffeurs, too. Read More
Concur eyes growth in Europe with GlobalExpense acquisition
By Dennis Schaal | June 7, 2011
Expense management firm Concur signed a definitive agreement to acquire a compeititor, London-based GlobalExpense, for £12 million, or about $19.75 million. Read More
Concur integrates TripIt, Carlson Wagonlit expands mobile with Rearden
By Dennis Schaal | June 1, 2011
In separate announcements, Concur and Carlson Wagonlit Travel detailed enhancements to their mobile offerings. Read More
Carlson Wagonlit Travel curates apps for road warriors
News / Online
Carlson Wagonlit Travel curates apps for road warriors
By Dennis Schaal | April 27, 2011
Carlson Wagonlit Travel is becoming a mobile apps aggregator for business travel. Read More
The importance of mobile in the minds of business travellers
News / Online
The importance of mobile in the minds of business travellers
By Kevin May | March 14, 2011
Some interesting datapoints here which point to the growing demand by business travellers for enhanced mobile services before and during a trip. Read More
RIM beats Apple with Blackberry Travel app and partner program
News / Online
RIM beats Apple with Blackberry Travel app and partner program
By Dennis Schaal | February 14, 2011
In the smartphone manufacturer travel sweepstakes, Research in Motion is first to market, beating Apple's much-anticipated iTravel, in launching the Blackberry Travel app, which comes with an API and... Read More
GetThere introduces hotel reviews from Travelocity and business travelers
By Dennis Schaal | February 10, 2011
Business travel users of the GetThere corporate-booking tool, now have another way to choose hotels other than loyalty points and travel-policy prohibitions -- namely user reviews. Read More
Why Direct-Connect could be a pain for travel agents
News / Online
Why Direct-Connect could be a pain for travel agents
By Viewpoints | January 19, 2011
In a previous article, I talked about the spat between American Airlines and online travel agencies. But I mentioned that the GDS element would be another story. Read More
Divide and conquer - the real story behind American Airlines row?
News / Online
Divide and conquer - the real story behind American Airlines row?
By Viewpoints | January 17, 2011
I have spent a long time trying to understand what American Airlines is trying to achieve by blowing out some of the main OTAs and by seeking to go "direct". Read More
Six reasons why travel technology fails and agents do not
News / Online
Six reasons why travel technology fails and agents do not
By Viewpoints | October 6, 2010
I recently read a travel website’s splurge about a system designed to fill vacant seats. Read More