Back Office

News / Online

Where travel brands go wrong with loyalty

By Morgan Hines | June 18, 2025

Loyalty experts weigh in on how programs could be improved in the travel industry, AI, blockchain, personalization and more. Read More

News / Technology

Speakspots launches white-label AI agent

By Morgan Hines | June 11, 2025

The AI agent, which marks Speakspots' B2B entry, should help hotels automate guest communications and drive incremental revenue. Read More

News / Online

Juniper Travel Technology acquires event management software provider RezMagic

By Morgan Hines | June 3, 2025

The acquisition of RezMagic, which offers event management software with a cruises focus, comes as Juniper works to offer comprehensive solutions for the travel sector. Read More

News / Startups

Travel eSIM company Truely raises $2M for expansion

By Morgan Hines | June 2, 2025

The investment comes as traveler spending on eSim services is anticipated to surpass $3 billion by 2025, according to Kaleido Intelligence. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Amex GBT, Cloudbeds, IDeaS and more...

By PhocusWire | May 30, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

Accelya launches AI layer FLX AIViator

By Morgan Hines | May 28, 2025

FLX AIViator will be used in forecasting, merchandising, dynamic pricing, customer service, operational insights and financial settlement. Read More

News / Online

Rapid Fire with Pablo Castillo of Chain4Travel

By Morgan Hines | May 13, 2025

As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More

News / Online

Rapid Fire with Bodo Thielmann of HomeToGo

By Morgan Hines | May 8, 2025

As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More

Interview / Startups

Startup Stage: GuestOS provides an AI-powered concierge for hospitality, tourism, events

By Morgan Hines | May 5, 2025

GuestOS provides 24/7 multilingual voice support through a single phone number, giving guests instant access to hotel services, tour bookings and recommendations. Read More

News / Online

Rapid Fire with Björn Bender of Rail Europe

By Morgan Hines | May 1, 2025

On June 11, Rail Europe CEO Björn Bender will take part in an executive panel, “The Great Ground Shift,” which will focus on ground transportation’s ongoing transformation. Read More

News / Technology

GetYourGuide launches AI tools, expands to shows, events

By Morgan Hines | April 28, 2025

The marketplace for experience discovery and booking announced an array of new features, including AI insights for content, seat selection and more. Read More

News / Technology

Singapore Airlines partners with OpenAI

By Morgan Hines | April 25, 2025

The pair are working to develop solutions to better service customers and streamline operations for airline staff. Read More

News / Technology

Will the tours and activities sector turn to autonomous experiences?

By Morgan Hines | April 25, 2025

Like the rest of the travel industry, the future of the tours and activities sector is likely to be altered by artificial intelligence, though exactly how remains to be seen. Read More

News / Startups

Hotel payments management platform ROH raises $9.2M

By Abby Crotty | April 22, 2025

The company said the investment will be used to expand its platform and enhance processes. Read More

News / Startups

Latin America-based corporate travel startup Onfly raises $40M

By Morgan Hines | April 15, 2025

Brazil-based Onfly, founded in 2018, aims to streamline and digitize corporate travel and expense management, now working with more than 2,000 companies. Read More

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