Back Office

News / Technology

Majority of business travelers would let AI book travel elements

By Morgan Hines | March 20, 2025

A report from Amadeus Hospitality delves into business travelers’ technology interests, booking patterns and preferences around sharing data. Read More

News / Technology

Concur to get generative AI assistant from SAP

By Morgan Hines | March 19, 2025

SAP Concur also revealed it has expanded its partnership with American Express to launch real-time authorization data capability, alongside a number of other announcements. Read More

Interview / Startups

STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries

By Morgan Hines | March 11, 2025

Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline. Read More

News / Technology

Artificial intelligence and cybersecurity: How worried should travel brands be?

By Mark Frary | March 5, 2025

IT budgets are increasing but some experts say they may not be focused on the right areas. Read More

News / Technology

Summer launches asset management for short-term rentals

By Morgan Hines | March 4, 2025

SummerOS centralizes revenue forecasting, underwriting, market intelligence and portfolio insights for short-term rentals in one place. Read More

News / Technology

Alexa+ could earn “top-of-the-funnel” spot in travel research

By Morgan Hines | March 4, 2025

Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant. Read More

News / Technology

Property management provider Apaleo creates marketplace for hospitality AI agents

By Morgan Hines | February 26, 2025

Apaleo said it has created Agent Hub to help hoteliers and tech developers share, adopt, discover and build solutions based on AI. Read More

News

Flywire acquires hospitality payments specialist Sertifi for $330M

By Linda Fox | February 26, 2025

Sertifi offers an SaaS platform for the hotel and hospitality industry that enables global brands and independent hotels groups to securely sign contracts, exchange payment details and complete... Read More

Interview / Online

CEO Spotlight: Eric Goldreyer of Savvy

By Morgan Hines | February 26, 2025

Eric Goldreyer has spent three decades in the travel industry, with a focus on short-term rentals as founder of BedandBreakfast.com back in 1995 and later co-founder of TurnKey Vacation Rentals. Read More

Interview / Startups

STARTUP STAGE: Mendel wants to be the go-to corporate travel platform for Latin America

By Morgan Hines | February 13, 2025

Founded in 2021 and based in Mexico City, the company provides a corporate travel platform that includes online booking, expense management and payments. Read More

News / Technology

Exoticca receives €25M to expand presence, build out AI technology

By Morgan Hines | February 11, 2025

The €25 million comes in the form of a venture debt facility from BBVA Spark, following the company’s recently completed €60 million Series D round which was headed up by Quadrille Capital. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Amadeus, Volantio, Blockskye and more

By PhocusWire | February 7, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

Canary Technologies launches "AI Voice" platform to assist hotels

By Morgan Hines | February 5, 2025

The platform has four AI solutions to manage front desk tasks, concierge services, bookings and central reservations. Read More

News / Technology

What a former airline CIO sees from the outside looking in

By Linda Fox | January 30, 2025

In an interview with PhocusWire, former Spirit and Allegiant CIO Scott Allard, discusses airline technology, cloud implementation and finding value in legacy systems. Read More