Back Office

Will the tours and activities sector turn to autonomous experiences?
News / Technology
Will the tours and activities sector turn to autonomous experiences?
By Morgan Hines | April 25, 2025
Like the rest of the travel industry, the future of the tours and activities sector is likely to be altered by artificial intelligence, though exactly how remains to be seen. Read More
Hotel payments management platform ROH raises $9.2M
News / Startups
Hotel payments management platform ROH raises $9.2M
By Abby Crotty | April 22, 2025
The company said the investment will be used to expand its platform and enhance processes. Read More
Latin America-based corporate travel startup Onfly raises $40M
News / Startups
Latin America-based corporate travel startup Onfly raises $40M
By Morgan Hines | April 15, 2025
Brazil-based Onfly, founded in 2018, aims to streamline and digitize corporate travel and expense management, now working with more than 2,000 companies. Read More
Fewer than 1 in 3 airlines have advanced offer and order strategies
News / Distribution
Fewer than 1 in 3 airlines have advanced offer and order strategies
By Morgan Hines | April 2, 2025
While the majority of airlines agree that retailing is important, there are a few key reasons why they're hesitant to move forward. Read More
Bolt introduces flight tracking for airport pickup
News / Technology
Bolt introduces flight tracking for airport pickup
By Morgan Hines | March 26, 2025
Bolt has added the capability for users to input their flight details so airport pickups can be automatically adjusted if arrival times change. Read More
Perplexity partners with Selfbook, Tripadvisor to offer hotel booking
News / Technology
Perplexity partners with Selfbook, Tripadvisor to offer hotel booking
By Morgan Hines | March 25, 2025
Users can make a natural language query for hotels with Perplexity, and the platform can then surface relevant, bookable properties based on Selfbook data and reviews from Tripadvisor. Read More
Majority of business travelers would let AI book travel elements
News / Technology
Majority of business travelers would let AI book travel elements
By Morgan Hines | March 20, 2025
A report from Amadeus Hospitality delves into business travelers’ technology interests, booking patterns and preferences around sharing data. Read More
Concur to get generative AI assistant from SAP
News / Technology
Concur to get generative AI assistant from SAP
By Morgan Hines | March 19, 2025
SAP Concur also revealed it has expanded its partnership with American Express to launch real-time authorization data capability, alongside a number of other announcements. Read More
STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries
Interview / Startups
STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries
By Morgan Hines | March 11, 2025
Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline. Read More
Artificial intelligence and cybersecurity: How worried should travel brands be?
News / Technology
Artificial intelligence and cybersecurity: How worried should travel brands be?
By Mark Frary | March 5, 2025
IT budgets are increasing but some experts say they may not be focused on the right areas. Read More
Summer launches asset management for short-term rentals
News / Technology
Summer launches asset management for short-term rentals
By Morgan Hines | March 4, 2025
SummerOS centralizes revenue forecasting, underwriting, market intelligence and portfolio insights for short-term rentals in one place.  Read More
Alexa+ could earn “top-of-the-funnel” spot in travel research
News / Technology
Alexa+ could earn “top-of-the-funnel” spot in travel research
By Morgan Hines | March 4, 2025
Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant. Read More
Property management provider Apaleo creates marketplace for hospitality AI agents
News / Technology
Property management provider Apaleo creates marketplace for hospitality AI agents
By Morgan Hines | February 26, 2025
Apaleo said it has created Agent Hub to help hoteliers and tech developers share, adopt, discover and build solutions based on AI. Read More
Flywire acquires hospitality payments specialist Sertifi for $330M
News
Flywire acquires hospitality payments specialist Sertifi for $330M
By Linda Fox | February 26, 2025
Sertifi offers an SaaS platform for the hotel and hospitality industry that enables global brands and independent hotels groups to securely sign contracts, exchange payment details and complete... Read More
CEO Spotlight: Eric Goldreyer of Savvy
Interview / Online
CEO Spotlight: Eric Goldreyer of Savvy
By Morgan Hines | February 26, 2025
Eric Goldreyer has spent three decades in the travel industry, with a focus on short-term rentals as founder of BedandBreakfast.com back in 1995 and later co-founder of TurnKey Vacation Rentals. Read More