American Airlines News

As one of the largest carriers in the world, American Airlines plays a pivotal role in shaping the future of global aviation. At PhocusWire, we bring you the latest American Airlines news, tracking the company's digital innovation, operational strategies, and evolving partnerships within the broader travel ecosystem.

The latest news, innovations, and alliances for American Airlines

Our reporting covers everything from technology upgrades and loyalty program changes to distribution shifts and regulatory developments. Discover how American Airlines is leveraging data, automation, and customer-facing tools to streamline the traveler journey while responding to market demands and industry pressures.

American Airlines: Not surprised by distribution pushback
By Dennis Schaal | January 19, 2011
So was American Airlines shocked by the vehemence of the opposition to its direct-connect strategy? Read More
Why Direct-Connect could be a pain for travel agents
News / Online
Why Direct-Connect could be a pain for travel agents
By Viewpoints | January 19, 2011
In a previous article, I talked about the spat between American Airlines and online travel agencies. But I mentioned that the GDS element would be another story. Read More
Travelport plays it straight over Priceline-American Airlines deal - for now
News / Online
Travelport plays it straight over Priceline-American Airlines deal - for now
By Kevin May | January 19, 2011
Travelport has reiterated its opposition to the American Airlines Direct-Connect system after seeing online agency client Priceline opt to partner with the airline. Read More
Analyst: Other airlines to join American Airlines in distribution fight
By Dennis Schaal | January 18, 2011
American Airlines may be standing up to the GDSs by itself for now, but other airlines will eventually join the push for lower distribution costs. Read More
Priceline to work with American Airlines via Direct-Connect
News / Online
Priceline to work with American Airlines via Direct-Connect
By Kevin May | January 18, 2011
More movement in the world of Direct-Connect contracts for American Airlines, with arguably the highest prize unveiled so far by the airline in the shape of Priceline. Read More
American Airlines gets direct-connect partner in Vegas.com
By Dennis Schaal | January 17, 2011
American Airlines, battling Expedia, Orbitz and the GDSs over distribution costs and its direct-connect initiative, signed online travel agency Vegas.com as a direct-connect partner. Read More
Divide and conquer - the real story behind American Airlines row?
News / Online
Divide and conquer - the real story behind American Airlines row?
By Viewpoints | January 17, 2011
I have spent a long time trying to understand what American Airlines is trying to achieve by blowing out some of the main OTAs and by seeking to go "direct". Read More
Google-ITA Software deal: Analyst says decision by January 25
By Dennis Schaal | January 14, 2011
Estimating timelines for Department of Justice antitrust review decisions can be tricky, but a financial analyst says a ruling on Google's proposed $700 million acquisition of ITA Software should be... Read More
ITA Software wins part of American Airlines Jetstream res system contract
By Dennis Schaal | January 13, 2011
American Airlines struck a deal to use ITA Software's Inventory Control solution as part of the passenger service system, Jetstream, that HP is building for the airline. Read More
Did Orbitz-Travelport contract prohibit American Airlines Direct Connect?
By Dennis Schaal | January 12, 2011
More information is coming out about the ill-fated American Airlines and Orbitz Worldwide direct-connect negotiations, including the airline's allegations that talks turned sour when it learned that a... Read More
American Airlines claims Sabre coordinated social media bad-mouthing, biasing actions created employee turmoil
News / Online
American Airlines claims Sabre coordinated social media bad-mouthing, biasing actions created employee turmoil
By Dennis Schaal | January 12, 2011
American Airlines alleges that Sabre coordinated "negative word-of-mouth campaigns" to paint the airline as "anti-consumer." Read More
American Airlines sues Sabre over display bias and booking fee increase
News / Online
American Airlines sues Sabre over display bias and booking fee increase
By Dennis Schaal | January 10, 2011
American Airlines filed a complaint against Sabre, asking for an immediate court order barring the GDS provider from continuing to bias the airline's flights. Read More
Amadeus reviewing airline deals, hits out at Direct-Connect model
News / Online
Amadeus reviewing airline deals, hits out at Direct-Connect model
By Kevin May | January 7, 2011
Travelport and Sabre have made their feelings very clear in recent weeks over the battle between American Airlines and online travel agencies - and now Amadeus has finally waded in. Read More
Trying to understand the airline-GDS-OTA war? Try the animated version
By Kevin May | January 7, 2011
A vested interest in it all, of course, but Farelogix has produced a pretty decent summary of the current battle between airlines, online travel agencies and GDSs. Read More
New travel coalition emerges - Open Allies for Airfare Transparency
News / Online
New travel coalition emerges - Open Allies for Airfare Transparency
By Kevin May | January 6, 2011
American Airlines and other carriers may have another new foe to deal with in the coming weeks as a group emerges to take the distribution war to the next level. Read More
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